Ratings based on 31 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2019
by A verified traveler
Posted 9 Mar 2019
by Kevin Teter from USA
hotel scams you on swimming pool
Posted 14 Dec 2017 on Hotelsterrible hotel charges you about 20 dollars for a swim cap in order to go swimming after you pay 75 dollars a night.
Comment from Hotel Management
25 Dec 2017 by Yuki, Hotel Management
Dear guest,
Thank you for your stay in New Century Grand Hotel. We do apologize for having caused you such inconvenience because the swim cap. All hotels are required with the swimming cap in the pool, because the pool chemicals will damage your hair.We will continue improve the quality of service and product improvement. New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!
by A verified traveler
Could do better with cleaning.
Posted 26 Jun 2017 on HotelsWe stayed there for 2 nights. The best part is breakfast buffet with unlimited items. My only concern was that the room is not very clean as expected. I saw 3-4 used match sticks and burnt cigarettes on the floor when I moved my night stand a bit to plug in my phone charger.
Comment from Hotel Management
30 Jun 2017 by Yuki, Hotel Management
Dear guest,
Thank you for your stay in New Century Grand Hotel. We have breakfast in the Chinese and Western style, as well as northeast local breakfast, more than 100 categories. We are pleased that you enjoyed our breakfast. We do apologize about the room’s sanitary. According to your feedback, we will strengthen the details of room clean, and ensure the comfort & cleanliness of the room. Thank you again for your comment and we sincerely look forward to your visit again!
Recommended
for Business Travelersby A verified traveler
Posted 29 Jan 2017
The manager at the hotel helped me whenever I needed it.
She spoke english and helped me find the places I needed
Comment from Hotel Management
12 Sep 2017 by Yuki, Hotel Management
Dear guest, Thank you for your stay in Changchun New Century Grand Hotel. We are pleased that you enjoyed the stay in our hotel.New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!
by A verified traveler
Good business option for Changchun
Posted 2 Apr 2016 on HotelsI checked in very late and the whole process was smooth and fast. I was pleasantly surprised to find that the room was larger than expected. All the usual amenities were there including tea/coffee,toiletries, slippers etc. There was one major flaw in the bathroom in that the shower attachment was not fixed high enough on the wall requiring it to be held while showering. This may have been an issue specific to my room for some reason.
Breakfast was good with a wide range of Western and Chinese fare. The hotel has several dining options including the German bar with (sort of) Italian food.
Nothing special about the location of the hotel. It is possible to walk or jog outside but only along busy roads.
All in all, I would stay at this hotel again. It is fine for business and almost up to international standards.
Comment from Hotel Management
18 Jun 2016 by Yuki, Hotel Management
Dear guest, Thank you for your stay in Changchun New Century Grand Hotel. We are pleased that you enjoyed the stay in our hotel.And thank you very much for your advice.New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!
by KK
Posted 6 Dec 2013 on Hotels
Recommended
for Everyoneby Thomas from southern CA
Chanchun's best hotel for the value
Posted 3 May 2012
Pros: swimming pool and dinner buffet.
Cons: location
Location: far from anything. by 'far' I mean a 10 to 15 minute taxi ride.
Great hotel with one of the best swimming pools I have seen at a hotel. Wonderful dinner buffet with all you can eat and drink (sake for me). My only issue is it is far from everything, but still probably the best hotel choice in Changchun.
by A verified traveler
Excellent hotel - west side of Changchun
Posted 6 Mar 2012 on HotelsHotel staff were very helpful - I was able to book a meeting room and catering over the phone prior to my arrival as a guest. That said, it very much helps to be able to speak Mandarin, as fewer members of staff are as proficient in English as similar quality hotels in other, larger cities.
The breakfast buffet is large with lots of variety. The coffee is good. These two items are important as the location of the hotel is not close to downtown with lots of cafes or bakeries, or other breakfast options. The taxi fare from this hotel to Changchun Longjia Airport was 120 rmb, and it took an hour to get there on a relatively traffic-free Saturday morning.
by A verified traveler
Posted 21 Jan 2020 on Hotels
