Ratings based on 278 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Tracy
Posted 21 Nov 2024
Staff is great. Location is even better. Room is on smaller side but clean. Bed was on hard side not so comfortable but manageable. My only complaint, shower is hand held only and not adjustable.
Comment from Hotel Management
21 Nov 2024 by kan, Hotel Management
Thank you for choosing The Signature Hotel @ Thapae as your accommodation in Chiang mai Thank you for your valuable feedback. We will keep that for our future improvement. Our hotel staff hope to welcoming you again in the near future. Best regards The Signature Hotel @Thapae
by A verified traveler
Posted 3 Sep 2024 on Hotels
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by Kan, Hotel Management
Thank you for choosing The Signature Hotel @ Thapae as your Chiang Mai accommodation and awarding us a 8/10 rating. Our team will keep that information on file in order to give the best service possible. We look forward to welcome you soon in the near future.Best regards,The Signature Hotel @Thapae
by A verified traveler
Found my traveling home in Chiang Mai
Posted 25 Apr 2024 on HotelsI will certainly stay here again. The place was clean and comfortable. The employees were friendly and helpful. The owner was also very congenial and active in our stay. She even prepared a real Thai breakfast for us. It is close to most everything we wanted to see, especially the Sunday Market - just one block away! What more could I ask for?
Comment from Hotel Management
25 Apr 2024 by Kan, Hotel Management
Thank you for choosing The Signature Hotel @ Thapae as your Chiang Mai accommodation and awarding us a 10/10 rating. Our team will keep that information on file in order to give the best service possible. We look forward to welcome you soon in the near future.Best regards,The Signature Hotel @Thapae
by A verified traveler
Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
26 Feb 2024 by Kan, Hotel Management
Thank you for choosing The Signature Hotel @ Thapae as your Chiang Mai accommodation and awarding us a 10/10 rating. Our team will keep that information on file in order to give the best service possible. We look forward to welcome you soon in the near future.Best regards,The Signature Hotel @Thapae
by A verified traveler
Posted 15 Feb 2024
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Comment from Hotel Management
15 Feb 2024 by Kan, Hotel Management
Thank you for choosing The Signature Hotel @ Thapae as your Chiang Mai accommodation and awarding us a 3/5-star rating. Our team will keep that information on file in order to give the best service possible. We look forward to welcoming you in the near future.Best regards,The Signature Hotel @Thapae
by A verified traveler
Posted 5 Feb 2024
The staff is amazing. Close to everything. Clean and quiet rooms. Hot showers!
I will be back. A great little hideaway hotel
Dave
Comment from Hotel Management
5 Feb 2024 by Kan, Hotel Management
Thank you for choosing The Signature Hotel @ Thapae as your Chiang Mai accommodation and awarding us a 5-star rating. Our team will keep that information on file in order to give the best service possible. We look forward to welcome you soon in the near future.Best regards,The Signature Hotel @Thapae
by A verified traveler
Posted 28 Dec 2023 on Hotels
Comment from Hotel Management
29 Dec 2023 by Kan, Hotel Management
Thank you for choosing The Signature Hotel @ Thapae as your Chiang Mai accommodation and awarding us a score 10/10 rating. Our team will keep that information on file in order to give the best service possible. We look forward to welcome you soon in the near future.Best regards,The Signature Hotel @Thapae
by A verified traveler
Posted 12 Dec 2023
Arrived at The Signature Hotel Thapae, warmly greeted at the front desk.The room, though small and basic, was clean.
Showered. Water temperature maxed out at just above cold. Not freezing but not warm either. Nowhere near hot.
Slow drainage led to ankle-deep water within 5 minutes.
Upon reporting to the front desk, staff promptly addressed the drainage issue. Unfortunately, they explained the solar-heated water temperature is set at 40 degrees - offering to increase it, manually,,to 50 degrees if I called 15 minutes before each shower.
The next day, the water was even colder. They showed me the meter and it registered 38 degrees due to a cloudy day.
Two Wi-Fi networks were available. From my third-floor room, the 5G network was entirely inaccessible, and the other was consistently patchy, often disconnecting or loading slowly. Front desk attributed this to high usage during daily busy periods ... though, from my room, it was consistently like this throughout the day ... every day.
The property is located far enough away from the main road that you don't hear traffic. The interior walls, however, are thin so you can expect to hear any and all activity in the hallway - first thing in the morning or late at night -as well as "everything" from occupied adjoining room(s).
At $65 CAD/night without breakfast, I would have left after the first night, but had already prepayed for five nights.
In short, for me, it's a classic case of the right staff in the wrong hotel.
Comment from Hotel Management
14 Dec 2023 by Kan, Hotel Management
Thank you for choosing The Signature Hotel @ Thapae as your accommodation in Chiang mai Thank you for your valuable feedback. We will keep that for our future improvement. Our hotel staff hope to welcoming you again in the near future. Best regards The Signature Hotel @Thapae
by A verified traveler
Posted 1 Dec 2023
One of the cleaner hotels we stayed at. Facilities are clean and its right next to Tha Phae Gate. Would highly recommend staying here in Chiang Mai!
Comment from Hotel Management
1 Dec 2023 by Kan, Hotel Management
Thank you for choosing The Signature Hotel @ Thapae as your Chiang Mai accommodation and awarding us a 5/5 rating. Our team will keep that information on file in order to give the best service possible. We look forward to welcoming you in the near future.Best regards,The Signature Hotel @Thapae
