Ratings based on 321 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
The staff was super nice and place was clean Patcha was extremely helpful took us to another hotel for a night due to hers being full for that night and then picked up our luggage the next morning for us while we went on a extrusion and had our room ready on our return Thank You Patcha
by A verified traveler
Nice hotel, wonderful staff
Posted 1 Apr 2024 on HotelsDue to upgrades being made at My Chiang Mai Boutique lodge, our time was split between that hotel and The Warehouse Chiang Mai. The staff at both locations were exceptionally kind and helpful! I wouldn't call this a hugh e d hotel - none of the hotels in Thailand were, but both of these hotels obviously care about their customers. The Warehouse Chiang Mai had the best shower of any hotel we've stayed in!
by A verified traveler
Posted 26 Mar 2024
Shower broken. Still had leftover empty hair conditioner bottle and used razor in the shower.
by A verified traveler
Posted 22 Mar 2024
An amazing stay within walking distance to the old town and markets...staff really stood out and made us feel so welcome..highly recommended for a stay in Chiang Mai. Thank you
by A verified traveler from Abbotsford
Posted 4 Dec 2023
It was all good at our 18 days stay , very helpful and friendly staff , A big thank you to them !
by A verified traveler from Mt. Pleasant
Posted 2 Oct 2023
This property is located just outside the old city making it very convenient.
The staff is exceptional. Not really any other words for it. From the first person I met all the way until the end, there was not one time when they were not extremely kind and helpful.
Great place to stay and I will be back.
Comment from Hotel Management
8 Oct 2023 by Patcha, Hotel Management
Dear John, Thank you very much for taking your time to write this helpful review. Every feedback is valuable to us in order to improve our services. We really appreciated to be part of your memorable trip. Hope to see you again in the near future. Best Regards, My Chiang Mai Boutique Lodge
by A verified traveler
Posted 14 Jun 2023
Comment from Hotel Management
22 Jun 2023 by Patcha, Hotel Management
Dear Richard, Thank you very much for taking your time to write this helpful review. Every feedback is valuable to us in order to improve our services. We really appreciated to be part of your memorable trip. Hope to see you again in the near future. Best Regards, My Chiang Mai Boutique Lodge
by A verified traveler
Posted 13 Apr 2023
The first night the staff had a party just outside our room. This went until 3am. No sleep at all that night.
Comment from Hotel Management
14 Apr 2023 by patcha, Hotel Management
Dear David, Thank you very much for taking your time to write this helpful review. Every feedback is valuable to us in order to improve our services. We really appreciated to be part of your memorable trip. Hope to see you again in the near future. Best Regards, My Chiang Mai Boutique Lodge
by A verified traveler
Posted 2 Mar 2023 on Hotels
Amazing service and food. Only complaint was the shower head was fixed in one position.
Comment from Hotel Management
3 Mar 2023 by Patcha, Hotel Management
Dear Carol,Thank you very much for taking your time to write this helpful review. Every feedback is valuable to us in order to improve our services. We really appreciated to be part of your memorable trip. Hope to see you again in the near future. Best Regards, My Chiang Mai Boutique Lodge
by A verified traveler
Posted 13 Jan 2023 on Orbitz
OK place to stay but noisy at night time. You cannot hear the water system in the adjacent room when people are using the sink or toilet. Staff are very nice and helpful but the hotel needs a renovation. I would stay somewhere else if I visited Chaing Mai again.
