Ratings based on 985 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Lovely staff.
by A verified traveler
Posted 20 Nov 2024
great stay :)
Comment from Hotel Management
21 Nov 2024 by Chiang Mai Marriott Hotel, Hotel Management
Dear LAIS, Thank you for staying with us. We hope that you return to Chiang Mai soon and that we will have the opportunity to welcome you back.Sincere regards,
by A verified traveler
Posted 18 Nov 2024
Great property
Comment from Hotel Management
20 Nov 2024 by Chiang Mai Marriott Hotel, Hotel Management
Dear Jeffrey, Thank you for staying with us and rating us the highest score. We hope that you return to Chiang Mai soon and that we will have the opportunity to welcome you back. Sincere regards,
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Chiang Mai Marriott Hotel, Hotel Management
Dear Kartik, Thank you for staying with us. We hope that you return to Chiang Mai soon and that we will have the opportunity to welcome you back.Sincere regards.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Chiang Mai Marriott Hotel, Hotel Management
Dear Kun,Thank you for taking the time to review our hotel and sharing your feedback. We hope that you return to Chiang Mai soon and that we will have the opportunity to welcome you back. Sincere regards,
by A verified traveler
Posted 8 Nov 2024
There was issue with door lock on Day 1 .The door was not closing when leaving the room.It was fixed right away.On the 4 day same problem you have to pull door handle with quite of a force to close the door when leaving the room.Hotel was informed.I was checking out in the morning next day and that they can take care of the matter tomorrow
Comment from Hotel Management
8 Nov 2024 by Chiang Mai Marriott Hotel, Hotel Management
Dear Pritpal,Thank you for taking the time to review our hotel and sharing your feedback. We also apologize for the inconvenience you experienced during your stay. We hope that you return to Chiang Mai soon and that we will have the opportunity to welcome you back.Sincere regards,
by A verified traveler
Posted 7 Nov 2024
Loved all of it. Would highly recommend. Staff facilities, room, area, food, etc. were all fantastic. Will be going back for sure. Prices are a little high compared to local spots, but that is too be expected—the convenience and quality are well worth it.
Comment from Hotel Management
8 Nov 2024 by Chiang Mai Marriott Hotel, Hotel Management
Dear Anthony,Thank you for taking the time to review our hotel and for your positive feedback. It is wonderful to hear that you enjoyed an all-encompassing stay. Thank you for choosing to stay with us and also for your recommendation. We look forward to seeing you again soon.Sincere regards,
by A verified traveler from Greeley
Posted 18 Oct 2024
The food was great. Pool area was gorgeous and the room was nice and clean and bed was super comfy. Staff was beyond friendly
Comment from Hotel Management
21 Oct 2024 by Chiang Mai Marriott Hotel, Hotel Management
Dear Maryela, Thank you for taking the time to review our hotel and for your positive feedback. We hope to welcome you back again soon. Thank you for choosing Chiang Mai Marriott. Sincere regards,
by A verified traveler from Medina
Posted 4 Oct 2024
The Marriott in Chiang Mai was great. The people there are so warm, caring, helpful. Had a problem with a lost passport. They immediately contacted both the airline and the taxi. One staff person- Man -was wonderful. First he spoke English so well and second he was always ready to help. The area around has everything. The breakfast is varied and good. The pool is nice.
Comment from Hotel Management
8 Oct 2024 by Chiang Mai Marriott Hotel, Hotel Management
Dear Lydia,Thank you for your review, it is great to hear such positive comments regarding your stay. Thank you for choosing to stay with us, we hope to have the opportunity to welcome you back again soon. Sincere regards,
by A verified traveler
Posted 25 Sep 2024
The proximity to the night bizarre could not have been any better. The Marriott staff at this location were exemplary in every way.
Comment from Hotel Management
8 Oct 2024 by Chiang Mai Marriott Hotel, Hotel Management
Dear James, Thank you for staying with us and writing your kind review. Thank you for choosing Chiang Mai Marriott, we hope to see you again soon. Sincere regards,
