Ratings based on 201 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Quiet location, clean facility, friendly staff.
by A verified traveler
Posted 24 Nov 2024
Was clean and comfortable.
by A verified traveler
Posted 11 Oct 2024
by A verified traveler
Posted 6 Oct 2024
AC was broken in several rooms, unable to switch rooms due to hotel being fully booked.
Comment from Hotel Management
6 Oct 2024 by shiva, Hotel Management
Dear Tasha Sorensen,Thank you for taking the time to share your feedback. We’re sorry to hear that the AC in your room was not functioning as expected. As per our management’s policy, we offered a 50 discount per night to accommodate the inconvenience, and we appreciate your understanding.We’re glad to know that aside from this issue, you were able to enjoy other aspects of your stay. Your comfort and satisfaction are important to us, and we hope to welcome you back for a more seamless experience in the future.Best regards,shiva
by A verified traveler
Posted 1 Oct 2024
Stayed here to catch an early flight. Nice place!
Comment from Hotel Management
6 Oct 2024 by shiva, Hotel Management
Dear Valued Guest,Thank you so much for your wonderful review! We’re thrilled to hear that you had an enjoyable stay with us at Best Western Plus, Chandler. Your kind words mean a lot to our team, and we’re glad we could make your visit a pleasant one.We look forward to welcoming you back on your next trip!
by A verified traveler from San Antonio
Posted 29 Sep 2024
The hotel was okay but not excellent. The room was mostly very clean but there was a mildew odor in the bathroom that was in conflict with a bleach smell. Maybe a failed attempt to clear the problem? There was also a small bug in the tub upon initial entry. Everything else was fine.
by A verified traveler
Posted 23 Sep 2024
Perfect and very quiet
by A verified traveler
Posted 1 Sep 2024
Convenient
by A verified traveler
Posted 22 Aug 2024 on Hotels
by A verified traveler
Nice and clean
Posted 11 Aug 2024 on HotelsThe hotel was very nice, clean, and all the employees were so nice.
