Ratings based on 200 Verified Reviews
4.4 Room cleanliness
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
This place has significantly down hill. It’s a real shame what they are letting it become. Not enough staff, dirty rooms, terrible food. The skiing obviously is out of their control; but they have 1 employee working at Polar Bear Express and only checking for tickets. No one orchestrating the chaos of all the people trying to get on the loft.
by A verified traveler
Posted 1 Jan 2025
Nice view
by A verified traveler from ALEXANDRIA
Posted 1 Jan 2025
Nice to be near slopes. You can hear a lot the noise (people walking from hallway...).
A microwave in the room would have been nice, instead of the wine/drink cooler.
There is no room service in the morning. So do not expect a 5 stars service. My room was facing the housekeeping office and that didn't help for someone to check if i needed something.
Overall it was nice. The price doesn’t match the service. You pay more for the monopoly location they have.
by A verified traveler from Springfield
Posted 31 Dec 2024
Hotel was great with lots of amenities onsite. Even though part of Epic resorts it still retains a small-town feel. Employees were helpful and genuinely sought to make it an enjoyable experience.
by A verified traveler
Posted 30 Dec 2024
by A verified traveler
Posted 30 Dec 2024
Love staying here even though the rooms could use a refresh. Resort is on the slopes and very convenient. Very friendly staff. Restaurants on site. Overall highly recommend.
by A verified traveler from Monroeville
Posted 30 Dec 2024
by A verified traveler
Posted 29 Dec 2024
Great for our ski trip. Enough indoor entertainment for rainy days
by A verified traveler
Posted 29 Dec 2024
The Jr. Suite was cramped. The room was small. For what I paid for 2 nights it was definitely not worth it! Could barely maneuver around the room and that’s a Jr. Suite! How small is a regular room?!!
by A verified traveler
Posted 26 Dec 2024