Ratings based on 827 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
The location was convenient. The facility overall was clean. My only issue was the person on the night shift at check-in was very unpleasant and my room above the toilet in the bathroom the ceiling was damaged and had leak from above.
by A verified traveler from Mundelein
Posted 27 Dec 2024
Very convenient for what we needed. Nice staff and clean facilities.
by A verified traveler
Posted 24 Dec 2024
The place was great and the staff friendly.
by A verified traveler
Posted 19 Dec 2024
Everything was perfect except the breakfast was pretty pricey for the type of food we received.
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 28 Oct 2024
It's clean and new, so 4 stars. Not 5 because:
-There's zero reason for them to charge for parking because it's in the middle of a giant parking lot, but the receptionist said they will tow if you don't pay. There is a Hilton Homewood Suites right in the middle of the same parking field that doesn't charge.
-There's no Netflix or other streaming options on the TV, just DirectTV.
-They only have super-soft feather type pillows so if you like head support, you are out of luck. The staff was nice and checked the collection but that's all they stock.
by A verified traveler
Posted 20 Oct 2024
by A verified traveler
Posted 19 Oct 2024
by A verified traveler
Posted 17 Oct 2024
They charged a fee of $6 to park my own car in their parking lot.
by A verified traveler
Posted 15 Oct 2024
