Ratings based on 137 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 12 Aug 2024
Every thing was great except no fridge/ mini bar
by A verified traveler
Lovely stay
Posted 5 Aug 2024 on HotelsLovely stay at this wonderful chalet hotel, great location, fancy room, excellent breakfast,
by A verified traveler
Posted 22 Jul 2024
Lovely hotel and wonderful and friendly accommodating staff. Comfortable and pretty spacious rooms
by A verified traveler
Posted 10 Jul 2024
Clean and clever. Room 11 on the top floor was spacious. Great balcony. Lush bath.
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 23 Mar 2024
Stopped here overnight and was quite surprised by how nice the accommodations are. Beautiful room with views . Walkable to the gondola . Literally right across the street. Restaurant with very good food on site. Staff was amazing . Would definitely stay here again ! A real gem .
by A verified traveler
Posted 21 Jan 2024
Overall our stay was wonderful! It’s a two minute walk to the Le Paz gondola, has bus stops right out front, and you can view the mountains from your room. The staff were also very nice. I would skip on the breakfast as it’s pretty light and does not include much hot food for 18 euro a day per person. The only reason for four stars is that the rooms could have been cleaner and in better condition. A little dirty under seat cushions and on floor and it seems as though the balcony windows were not sealed properly as condensation water trails dripped in every morning. Also some of the plug covers would come off and the shower door did not prevent all the water from slipping outside. That’s said overall it’s a great hotel in a great location with nice staff.
by A verified traveler
Felt not welcome!
Posted 20 Jan 2024 on HotelsOverall was all good. We had an inconvenient request to switch our room after one day because there was a longer stay that the hotel wanted to accommodated into our room. The hotel insisted but I refused to switch the room since I paid for that room category and I was checking out the day after.
Also the day after , while we were loading the car , we have been chained from the hotel person to the parking area because they thought we were leaving without paying the dog fees and the breakfast. Consider that our wallet and Passport and one more luggage was still in the room. There was no one at the reception when we were loading the car. We did not feel welcome at all I. This hotel! That s why our overall review is low!
by A verified traveler
Posted 15 Sep 2023 on Hotels
