Ratings based on 64 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Property entrance is hard to find. Signage is small and dull. But inside it is boutique and quiet. upper floors have city views. A gem, I'm glad I found it.
Comment from Hotel Management
19 Nov 2024 by Theara, Hotel Management
Good afternoon Tony,Thanks so much for your taking time to review your stay at Botum Palace Hotel. We are so happy to hear that, we hope to see you again.Your Sincerely,Brak ThearaOperation Manager
by A verified traveler
Good location
Posted 12 Oct 2024 on HotelsLocation is good but the room need some minor renovations such as painting, repair to the door, and the restaurant is closed
by A verified traveler
Posted 10 Sep 2024 on Hotels
Great location and friendly staff. The room was clean, quiet and had a nice view.
Comment from Hotel Management
13 Sep 2024 by Theara, Hotel Management
Dear Douglas,Greeting from Botum Palace Hotel !Thanks so much for your taking time to review on your stay. We are very happy to hear that you enjoyed your stay and we hope to see you again.Please have a great day.Yours Sincerely,Brak ThearaOperation Manager
by A verified traveler
Great location
Posted 3 Mar 2023 on HotelsQuiet and great location. Staff at the front desk is excellent
Comment from Hotel Management
21 Apr 2023 by Mohsin, Hotel Management
Dear Juliana,Greetings from Botum Palace Hotel and thank you for taking the time to share with us your review.We are extremely glad to read that you enjoyed the experience. We really appreciate you described our hotel as Moreover; we are so delighted to hear that the service provided by our colleagues were an exceptional one. I am very certain to share your kind compliments with entire team.Your recommendation is highly appreciated, and we look forward to welcome you back for more fantastic experience soon.Yours Sincerely,Operation ManagerMohsin Javed
by A verified traveler
Posted 12 Nov 2022 on Hotels
by A verified traveler
Posted 26 Aug 2022
Great room. Spacious with all the amenities of an apartment. Staff was professional and helpful. Everything you need is within walking distance as well as a lot of the monuments and temples. Wonderful stay:)
Comment from Hotel Management
8 Sep 2022 by Mr Kimhak, Hotel Management
Dear Shannon On behalf of the entire team we would like to express our heartfelt and sincere gratitude for your wonderful review which have been shared with all of our Heartiest with great pride. and we look forward to welcoming you back again in the near future.Kind Regards,Botum Palace Team.
by A verified traveler
Posted 13 Aug 2022
by A verified traveler
Posted 22 Jul 2022 on Travelocity
The staff entered my room when I had the ‘do not disturb’ sign on the handle. I had explicitly stated I didn’t need room service at the time I was staying.
by A verified traveler
Posted 2 Mar 2022
Not in a very great part of town. Very limited dining, shopping and entertainment. Mostly grungy markets. Very dirty streets. Construction near by that was noisy.
by A verified traveler from Kiev, Ukraine
Posted 5 Mar 2020
Very good value for the price! The hotel is centrally located, my room was clean, spacious and quiet, staff was very helpful and professional, breakfast was good. This is an older building, apparently from 60ies, hidden in a narrow lane and could be a bit difficult to find without a GPS. For me, this added some extra charm, some may consider the facility a bit outdated. I think the hotel is a gem and I would definitely stay there again.
Comment from Hotel Management
6 Mar 2020 by Rith., Hotel Management
Warm Greeting from Molyan Hotel!
Thank you very much for a very excellent review to Molyan Hotel.
We look forward to welcoming you again soon for a next stay in Phnom Penh.
Best Regard,
Chea Sarith
Front Office Assistant Manager.
