Ratings based on 471 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
The hotel is ideally situated in the middle of town. The room was comfortable but beware of the low ceiling on the top floor. The breakfast is good with a great selection.
by A verified traveler
Posted 9 Sep 2024
Expedia described my room as having a double and a single bed. It had a double bed and a fold-out single sofa. Fold out sofas are NOT the same as beds. It's a known fact. I was not happy to find that is what I had booked. Otherwise, the place was great.
by A verified traveler from London
Posted 1 Sep 2024
Dark and gloomy corridors did not make us feel safe.
Reception friendly at breakfast but not on arrival.
Room small claustrophobic and uncomfortable
Comment from Hotel Management
2 Sep 2024 by Adrien, Hotel Management
Hello Mister,We are sorry you didn't enjoy your stay as much as we would have wanted. You wrote that the corridors with dark : didn't the light turn on on your way in ?Also, the room size is mentioned on our website. Bigger rooms are available.We hope you enjoyed having breakfast at least, made from regional products.As for the reception, we believe our interns might have struggled with the English ? Apologies.
by A verified traveler
Posted 28 Aug 2024 on Hotels
by A verified traveler
Posted 2 Aug 2024 on Hotels
by A verified traveler
Posted 3 Jul 2024
The smell in this hotel is absolutely vile. The rooms smell like raw sewage. We asked to change rooms because of the stench, and they accommodated us, but the second room was just as disgusting.
Comment from Hotel Management
15 Jul 2024 by Adrien, Hotel Management
Hello Ms Erin,We are sorry for the trouble you had. If you had mentioned during the evening that the second room also had a problem, we would have reacted and offered you to change into another, as the reception is open 24 hours a day.Anyway, the pipes have been treated now.Best regards,
by A verified traveler
Posted 30 Jun 2024
by A verified traveler
Posted 5 Jun 2024
Room was excellent. I learned that when Expedia says parking available it does not mean free or close by. We had to pay parking and it was a few hundred meters away so we were not happy with that. The hotel location was great for access to the old part.
Comment from Hotel Management
10 Jun 2024 by Adrien, Hotel Management
Hello Mister Randolph,Indeed, our partnership with the parking includes a reduced rate, not a free rate. The information is written on our own website when you look it up.We hope you liked the historical center of Chambéry, and though you didn't have breakfast, we also hope you liked the tea and the coffee at your disposal.Best regards,The Hotel des Princes
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 19 Apr 2024 on Hotels
Very nice staff at reception, the room was comfortable and clean. The bathroom is quite small but the shower quality was excellent.
Located very centrally and with lots of underground parking nearby.
Comment from Hotel Management
19 Apr 2024 by Adrien, Hotel Management
Hello Mister David,Thank you for your comment, which mentions our position in the historical center of Chambéry, and also our partnership with the parking area. We hope you also enjoyed our breakfast, made from regional products.Best regards
