Ratings based on 13 Verified Reviews
3.2 Room cleanliness
3.2 Service & staff
4.0 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jul 2023 on Hotels
Nice please , Worth for money
by A verified traveler
Posted 15 Jan 2023
Honestly nothing to like come see for yourself not clean at all staff communication is herendous upon check-in was supposed to be same rate they just rounded it off beside poor cleanliness which matters they will book customers on top of you so get ready to check out as a long customer of Expedia I highly suggest finding better options
by A verified traveler
Valentine
Posted 24 Feb 2020 on HotelsTook my girlfriend there for her birthday, amazing villa , very nice staff , very clean and in a good location
Comment from Hotel Management
25 Feb 2020 by Naphatwong N., Hotel Management
Thank you very much for your great review. We look forward to welcoming you again.
by A verified traveler
Amazing
Posted 29 Jun 2019 on HotelsI booked it for my brother in his honeymoon and he really liked it, the pool is not 100% private since neighbours can see you and the resort is a bit far from everything but taxis are available.
Comment from Hotel Management
4 Jul 2019 by Naphatwong N., Hotel Management
Thank you for your great review. We look forward to welcoming you and family to our resort next time.
by A verified traveler from CA
No one was there!!!
Posted 28 Dec 2017No one was in there! Entire grounds was deserted with no staff and lobby doors locked. Thank you to Expedia for quickly solving the issue by putting us at a nearby upgraded location.
Comment from Hotel Management
2 Jan 2018 by Naphatwong N. - General Manager, Hotel Management
I'm sorry for this. Actually we do have staff standby at the resort 24 hours. As I am staying at the resort and due to the lack of night reception at the moment, I have informed our security guard to call me at anytime if our guest would like to contact me. Please kindly accept my sincere apology for this. We are recruiting night receptionist to solve this issue. Thank you and kind regards,
by A verified traveler
Secluded villas built too close together
Posted 26 Apr 2017 on HotelsTucked in the middle of secluded Chalong, it would be tough to get around without a vehicle. Entrance of the villa can easily be missed as the signage is pointing only at one direction.
Villas were similar to the pictures seen, however, for a resort opened only in Jan 2017, the signs of lack of care and usage of lower quality materials are already starting to show - doors that wasn't installed properly, chip in tiled flooring, lime buildup/water marks, etc. Villas were also built too closely to one another - I could look into the villa opposite! The language barrier was prominent, even Google translate in THAI didn't work. Front desk also had operational hours. I reckon it's 8am - before 10pm.
by A verified traveler
Posted 22 Mar 2023 on Hotels
Séjour plus que décevant.. J’ai séjourné dans cet hôtel 13 nuits en famille et l’hôtel n’est pas à la hauteur de ses exigences .
J’ai fais le choix de cette villa car elle dispose d’une piscine privatif sauf que celle ci est constamment hors d’usage. Elle est continuellement remplit de feuille, ce qui n’est pas dérangeant si elle est nettoyée tous les matins . Sauf que la c’est tout le contraire, on doit mendier un nettoyage, on nous promet qu’il sera fait dans les 5-10min qui suivent sauf que généralement les employés passe que 1h voir 1h30 après. Mais quand le soleil ne donne plus sur la piscine à partir de 13h c’est compliqué d’attendre autant. Et oui car au vu de la disposition des villas nous avons pas eu de chance. De plus le solarium est couvert donc aucun endroit pour pouvoir bronzer sur un transat.
La villa est décorée avec soin sauf que les finitions sont mal faite et les chambres ne sont pas entretenues. Le ménage aussi est un problème, malgré que l’on met sur la chambre la pancarte pour que le ménage soit fait, ce n’est pas toujours le cas. Nous sommes obligés encore une fois de mendier pour que la femme de ménage passe . En bref, ce vu une grande déception, je ne recommande pas surtout pour un long séjour.
by A verified traveler
Amazing week
Posted 13 Jan 2020 on HotelsAmazing place for couple !!
Quiet place if you want chill and enjoy alone with your partner.
The villa was amazing and the private pool also (just little cold, but it was hot day so sometimes its good)
Just need a scooter because its far from everything.
Comment from Hotel Management
13 Jan 2020 by Naphatwong N., Hotel Management
Thank you very much for your great review. We look forward to welcoming you back next time.
by A verified traveler from Bangkok
Posted 9 Jul 2019
สระว่ายน้ำไม่สะอาด สภาพภายนอกบ้านพักทรุดโทรม แต่ด้านในบ้านพักดี
by A verified traveler
Posted 23 Apr 2019
Comment from Hotel Management
3 May 2019 by Naphatwong N., Hotel Management
I'm sorry to know your dissatisfaction of our resort. Please kindly advise which area of our service which does not match with your satisfaction and we shall improve it for your convenience during your stay. Thank you.
