Ratings based on 22 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Very average
by A verified traveler
Posted 21 Aug 2024 on Hotels
by A verified traveler
Buyer beware
Posted 25 Apr 2024 on HotelsLong story short we had to had to cancel all three hotels we had booked. 2 of them were very understanding and released our funds back to us. However this hotel could not have cared less about our situation-even though we notified them 4 weeks before our scheduled arrival. Very disappointed that they cared only about money and not the patrons.
by A verified traveler
Brilliant hotel
Posted 28 Jan 2024 on HotelsBrilliant hotel
by A verified traveler
Posted 27 Jan 2024
Staff was nice and helpful. Breakfast was fine but could use an additional slice of toast without being charged for it.
by A verified traveler
Posted 29 Nov 2023
Staff was great, facility was better than expected for the price. Only thing it's sort of hidden and not close to a lot of the things we wanted to see.
by A verified traveler
Posted 7 Mar 2023 on Hotels
It's clean and nice space, but slightly overpriced for the space they offer.
Didn't have basics like dental kit or even matchbox, had to visit 7-11 for everything.
Pictures show balcony, but there wasn't any balcony to the room given to us.
Comment from Hotel Management
20 Mar 2023 by Patty, Hotel Management
Dear Value Guest,Thank you for your sharing experience during stay with us. We are glad to hear that you have a pleasant stayed and satisfy. We are Looking Forward to welcome again in the near further. Best Regards The Lake Chalong Hotel Management Team
by A verified traveler
Posted 14 Jan 2023
This is a clean cozy modern hotel, with helpful and kind staff.
by A verified traveler from Christchurch
Posted 19 Nov 2019
The resort overlooked the lake, it was a beautiful view.
by A verified traveler
Posted 9 Jun 2019 on Hotels