Ratings based on 274 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Decent size room close to the pool.
Cafe. Quiet and nice
by A verified traveler from Marana
Posted 2 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Usa Sangkapong (Lisa), Hotel Management
Dear Value Guest,Thank you very much for your positive review..We sincerely appreciate that you have taken the time to post a review of your great experience in our hotel through hotels.com. We hope to welcome you back again to Aochalong Villa Resort & Spa on your next coming holidayWith Best Regard,Aochalong Villa Team
by A verified traveler
Posted 30 Sep 2024
The resort Is great. People are beautiful.
Unfirtuney Chalong sucks! but the resort made It look better
Comment from Hotel Management
7 Oct 2024 by Usa Sangkapong (Lisa), Hotel Management
Dear Value Guest,Thank you very much for your positive review..We sincerely appreciate that you have taken the time to post a review of your great experience in our hotel through hotels.com. We hope to welcome you back again to Aochalong Villa Resort & Spa on your next coming holidayWith Best Regard,Aochalong Villa Team
by A verified traveler from Marana
Posted 12 Sep 2024
Pros: We really enjoyed our stay here. Our villa by the large pool was spacious and comfortable. Good TV choices for English speakers. The whole complex is quiet and really beautifully landscaped. Both pools were very nice and very well maintained. Breakfast was for the most part pretty good with great fresh fruit and some good choices. We enjoyed the cappuccinos and lattes and a nice selection of breads and local food. The view of Chalong Bay from țħe restaurant was really special of Make sure you see when the tide is out and watch the boats floating on sand.The entire staff was very friendly and helpful.
Cons: Terrible WiFi…it didn’t mater what time of the day or night..it was almost impossible to get and hold a connection for any length of time.
Like many Thai Hotels the bed was a little too firm for me.
Breakfast could really be improved if they offered eggs to order like most other Thai Hotels. The eggs were fried ahead of time and layed out in a large warming pan. They just were not appetizing for me.
Even with a few areas needing improvement I am looking forward to my next trip to Phuket and staying at the Aochalong Villa Resort & Spa. Next time we will be staying longer.
Comment from Hotel Management
12 Sep 2024 by Usa Sangkapong (Lisa), Hotel Management
Dear Patrick,Thank you for sharing your latest experience with us.Please accept our sincere apologies that your overall experience did not lived up to your expectations.Your comment about eggs on breakfast has been well noted. Normally we do have eggs list to selected, our staff who stand by on state should be inform you on spot. They could help to recommend you during service time.Thank you again for choosing to stay with us and we truly hope that you would reconsider returning to stay with us once again in the future, so that you may have direct experience of our improvements.Kind regards,Aochalong Villa Team
by A verified traveler
Posted 11 Sep 2024
The facility is old but no new updates.
Comment from Hotel Management
27 Sep 2024 by Usa Sangkapong (Lisa), Hotel Management
Dear Value Guest,Thank you for your feedback.All your comments are valuable to improve our services.With regard to your comment, please accept our apologies if our service is not impressive to your stay. We will develop to improve better qualityWith Best RegardsAo Chalong Villa Team
by A verified traveler
Posted 28 Aug 2024
The scenery was beautiful, peaceful, and quiet. Staff were attentive and polite. Food and drinks were on point.
Comment from Hotel Management
27 Sep 2024 by Usa Sangkapong (Lisa), Hotel Management
Dear Value Guest,Thank you very much for your positive review..We sincerely appreciate that you have taken the time to post a review of your great experience in our hotel through hotels.com. We hope to welcome you back again to Aochalong Villa Resort & Spa on your next coming holidayWith Best Regard,Aochalong Villa Team
by A verified traveler
Posted 21 Aug 2024
Two good sized swimming pools set in gorgeous tropical settings. Great breakfast and large room. Lovely staff.
Comment from Hotel Management
27 Aug 2024 by Aochalong Villa Team, Hotel Management
Dear Bernadine,Thank you for your feedback review on Expedia.All your comments are valuable to improve our services.We hope you have a lovely stay with us and look forward to welcome you again in the futureWith Best RegardsManagement TeamAo Chalong Villa Resort and Spa
by A verified traveler
Posted 15 Aug 2024
Comment from Hotel Management
17 Aug 2024 by Aochalong Villa Team, Hotel Management
Dear Brian,Thank you for your feedback review on Expedia.All your comments are valuable to improve our services.We hope you have a lovely stay with us and look forward to welcome you again in the futureWith Best RegardsAo Chalong Villa Resort and Spa
by A verified traveler
Posted 8 Aug 2024
The staff was extremely helpful And courteous. Would highly recommend.
Comment from Hotel Management
17 Aug 2024 by Aochalong Villa Team, Hotel Management
Dear Michael,Thank you for your feedback review on Expedia.All your comments are valuable to improve our services.We hope you have a lovely stay with us and look forward to welcome you again in the futureWith Best RegardsAo Chalong Villa Resort and Spa
by A verified traveler
Posted 2 Jul 2024
Comment from Hotel Management
8 Jul 2024 by Aochalong Villa Team, Hotel Management
Dear Lara Michelle, Thank you for your feedback review on Expedia. All your comments are valuable to improve our services. We hope you have a lovely stay with us and look forward to welcome you again in the future With Best Regards Ao Chalong Villa Resort and Spa
