Ratings based on 144 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Hotel Saint Jean- review
Posted 28 Jul 2024 on HotelsWe were only at Hotel Saint Jean one night but it was lovely. Although there were some improvements underway it was clean and nothing was in our way. The person who checked us in was very nice and helpful. The hotel was well located. The accommodations were clean and comfortable. We were able to get a 3 person room which is hard to find. Breakfast included some meats and cheeses, more than the common croissant and coffee.
Comment from Hotel Management
6 Aug 2024 by Stanislas, Hotel Management
Hello Lisa,Thanx for your comment.I'm looking forward to seeing you againStanislas
by A verified traveler
Posted 2 Jun 2024 on Hotels
Comment from Hotel Management
3 Jun 2024 by Stanislas, Hotel Management
Thank you.Hope to see you soon.Best regards Stanislas
by A verified traveler
Nice place and staff, let down by poor parking.
Posted 6 Mar 2023 on HotelsIt is a quaint little place, nice location and the staff are friendly. Unfortunately it is let down a serious lack of parking. I had to park on the street 15 minutes walk away. The shower in our room was a trickle and my partner was cold all night. The rooms are big with old style heating so not very effective, plus one radiator in the room did not seem to be working.
by A verified traveler
Posted 5 Nov 2022
This was a charming and clean property that is in progress on making updates. It was very clean, with a friendly staff. Some finishes were being updated (for example, a baseboard in the bathroom) but nothing that negatively impacted our stay. Good continental breakfast
by A verified traveler
Posted 16 Sep 2022 on Hotels
Comment from Hotel Management
21 Sep 2022 by Stanislas, Hotel Management
Bonjour Eliane,Un grand merci et à bientôtStanislas
by A verified traveler
Posted 21 Dec 2020 on Hotels
by A verified traveler
Needs some refurbishment, but in a good position.
Posted 28 Jan 2020 on HotelsThis is an old fashioned hotel of the sort that France used to be full of. This means interesting architectural features in what was once an obviously quite grand building. Faded grandeur is fine, but other details were not so good - holes in the bedcover and a cracked toilet cistern for example. The former is easy to fix, the latter obviously takes more time, but was not recent damage. It's worth pointing out that we paid extra for a room overlooking the river (incidentally not offered on Hotels.com. - why not?) so this must be one of their "best" rooms. The bidet was also (permanently?) out of order. Where are us Brits supposed to wash our feet? The hotel also appeared to be unstaffed overnight which may be of concern to some people.
On the plus side, the view from our window of the birds flying up and down the river in the morning was absolutely wonderful. The breakfast was very satisfactory and better than we had expected in light of the general condition of our room.
Overall, we would be more than happy to stay there again, though it would be nice if some of the faults could be rectified.
Comment from Hotel Management
28 Jan 2020 by Stanislas, Hotel Management
Bonjour Keith,
Many thank for the good part.
Yes you can reserve on hotel.com but not the low price, because low price room do not have the vue.
For the "bidet" you are right, some are never used but they do need pluming...During the night, you can always call 9 the reception, we are present all night, but not behind the reception desk, (it's not confortable for a good night sleep).
We are working on refurbisment the house, but we want to keep the old style and keep a low price policy.
We will be happy to see you again.
Best regards
Stanislas
by A verified traveler
Posted 27 Sep 2019 on Hotels
Hotel is a typical old French hotel as its about 200 years old. Large bedroom, very comfy bed, a good nights sleep after a long drive. Decorations, fittings etc old and slightly tatty in places, shower in bath no wall bracket so one handed job with no screen or curtain. Very good breakfast. Reception and dining staff good. Location excellent next to war memorial and across road from river Saone cruise ship mooring. Plenty of restaurants and bars within a minute or two walking. Overall for the price paid a good place for an overnight stop.
Comment from Hotel Management
28 Sep 2019 by Stanislas, Hotel Management
Bonjour Graham,
Many thanks.
Hop to see you soon.
Best regards
by A verified traveler
Posted 17 Aug 2019 on Hotels
Convenient location, easy parking. Old-fashioned hotel with private bath etc. Avoid cheaper room with window to inside hallway. Good price for hotel at that location in old building
Comment from Hotel Management
20 Aug 2019 by Stanislas, Hotel Management
Bonjour Udo,
Many thanks,
Hope to see you soon.
Best regards
by A verified traveler
Posted 16 Jul 2019 on Hotels
Comment from Hotel Management
17 Jul 2019 by Stanislas, Hotel Management
Bonjour Timothy,
We are so sorry, we think that you pick the wrong hotel and you should have not stayed.
As you saided, wrong staff, wrong room, wrong hotel.
My question is why on earth did you stay ?
As we did proposed to you, to change hotel.
Please accept your excuses.
Best regards
