Ratings based on 109 Verified Reviews

3.0 out of 5
3.4 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 16 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Mia Cauley Baker owner, Hotel Management
thank you
2 out of 5
by A verified traveler

Posted 24 Oct 2024
Hassle to check in and could not get the TV to work.
Comment from Hotel Management
20 Nov 2024 by Mia Cauley Baker owner, Hotel Management
Thank you for the feedback
5 out of 5
by A verified traveler

Posted 15 Oct 2024
Cheap but good!
Comment from Hotel Management
20 Nov 2024 by Mia Cauley Baker owner, Hotel Management
!Thank you
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Oct 2024
2 out of 5
by A verified traveler from weaverville

Posted 29 Sep 2024
The rooms were pretty filthy, getting a room key was problematic as you go to the bar and depending on how the wait staff feels. Ended up finding a nice airbnb and left the room a few days early eating the cost of the room.
Comment from Hotel Management
20 Nov 2024 by Mia Cauley Baker owner, Hotel Management
So sorry you didn't have a good stay. It does say on our Expedia and hotels.com website that check in is in the bar!
5 out of 5
by A verified traveler

Posted 15 Sep 2024
Nice and quiet really nice people
1 out of 5
by A verified traveler

Posted 6 Sep 2024
Paid about $80. Probably the worst motel experience I have ever had. The room was dirty. I bent down to plug in a device and the vinyl floor under the bed looked like it had never been cleaned…ever. No soap/shampoo etc and the luke warm water from the shower nozzle barely flowed. The toilet had a leak so it ran 24/7 and the cold water in the sink was turned off. I turned it on at the valve and then realized it’s because the sink would constantly run. The towels were dirty and the bath mat looked like someone walked on it with dirty boots. The power went out for about 2 hours (not the motels fault). I’m not a tech novice but I couldn’t get the tv to work and it had no instructions whatsoever with the two remotes. I’ve stayed in a lot of roadside motels but this by far was the worst as far as cleanliness and cost vs value. Fortunately the roadhouse restaurant had decent food and drink. I’d stay somewhere else. I never write reviews for motels but had to do this one. Maybe the owners will read and make some changes and do some general maintenance at some point.
Comment from Hotel Management
16 Sep 2024 by Mia Cauley owner, Hotel Management
so sorry you had a terrible experience, I believe that our staff made some errors and I am working on resolving them thank you for the feedback
1 out of 5
by A verified traveler

Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
16 Sep 2024 by Mia Cauley owner, Hotel Management
so sorry you had a bad stay
5 out of 5
by A verified traveler

Posted 2 Aug 2024
The staff at the roadhouse are great
Comment from Hotel Management
4 Aug 2024 by Mia Baker owner, Hotel Management
thank you Wayne, we love it when you come to visit! We will consider the menu suggestions! When did you say you are returning?
1 out of 5
by A verified traveler

Posted 29 Jul 2024
Comment from Hotel Management
30 Jul 2024 by Mia Baker owner, Hotel Management
my apologies