Ratings based on 22 Verified Reviews

4.7 out of 5
4.9 Room cleanliness
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Mejor hotel en Chacala

Posted 30 Jul 2024 on Hotels
Mi hotel favorito en Chácala. Lo recomiendo 100%.
5 out of 5
by A verified traveler

Awesome place to stay

Posted 16 Jul 2024 on Hotels
Third time staying here. It’s one of my favorite spots in Nayarit. The owners Cris and Gera are great, accommodating. I’ll 100% be back.
5 out of 5
by A verified traveler from Garberville

Posted 24 Feb 2024
We loved staying at Pura Chacala. The owner and property managers are very friendly and made our stay very easy and enjoyable. Would recommend this place and can’t wait to return.
5 out of 5
by A verified traveler

Posted 14 Feb 2024 on Hotels
This is a great spot to stay. The room was very comfortable with a good cross breeze and wonderful view. The rooftop patio is spacious and well planned. The walk to town and the beach was easy.
1 out of 5
by A verified traveler

Posted 23 Dec 2023 on CheapTickets
Comment from Hotel Management
27 Dec 2023 by ED, Hotel Management
Hola Rocío! Lamentamos mucho que su estancia no haya sido como esperaba. Le pregunté a todo mi personal y no nos plantearon ninguna inquietud durante su estadía; de hecho, parecía muy contento con todo durante su visita de 2 noches a Chacala. Las revisiones que no incluyen una descripción de los problemas que experimentó son difíciles porque no podemos aprender de los errores ni resolver problemas de los que no somos conscientes. Si lo desea, envíenos un correo electrónico para que podamos comprender qué debemos hacer mejor la próxima vez. ¡Gracias!Hi Rocio! We are so sorry your stay was not as you expected. I've asked all of my staff, and no concerns were brought to our attention during your stay, in fact you seemed very content with everything for your 2 night visit in Chacala. Reviews that don't include a description of the problems that you experienced are difficult, because we can't learn from mistakes, or resolve issues we aren't aware of. If you are inclined, please send us an email so we can understand what we need to do better next time! Thank you!
5 out of 5
by A verified traveler from Whittier

Posted 21 Jun 2023
Very good enjoyed the pool in our short stay :)
Comment from Hotel Management
19 Oct 2023 by ED, Hotel Management
Thanks for visiting Chacala! We are glad we were able to help you enjoy your stay!
5 out of 5
by A verified traveler

Very helpful host!

Posted 27 Mar 2023 on Hotels
Our host was really friendly and helpful! He kindly picked us up with our bags and dropped us off at the bus when we left. The apartments are a great deal, basic but cute and comfortable. The hotel is small and has a nice intimate atmosphere. We didn’t have time to go up to the rooftop veranda but there is one and I bet it has a great view.
Comment from Hotel Management
19 Oct 2023 by ED, Hotel Management
We are so glad you enjoyed staying with us! Jerry and Cris are our onsite managers, and they are indeed very helpful! You'll definitely want to vist the roof terrace the next time, we've got a lovely ocean view and loads of space for you to relax!
4 out of 5
by A verified traveler

Muy buena opcion para estar alejado de la ciudad

Posted 18 Jul 2024 on Hotels
Todo muy bien, excelente atencion, la comunicacion fue muy buena, la playa estubo maravillosa, todo muy bien. Definitivamente regresaremos
5 out of 5
by A verified traveler

Posted 9 Jul 2024 on Hotels
El servicio muy amable
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jul 2024
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