Ratings based on 18 Verified Reviews
4.9 Room cleanliness
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Garberville
Posted 24 Feb 2024
We loved staying at Pura Chacala. The owner and property managers are very friendly and made our stay very easy and enjoyable. Would recommend this place and can’t wait to return.
by A verified traveler
Posted 14 Feb 2024 on Hotels
This is a great spot to stay. The room was very comfortable with a good cross breeze and wonderful view. The rooftop patio is spacious and well planned. The walk to town and the beach was easy.
by A verified traveler
Posted 23 Dec 2023 on CheapTickets
Comment from Hotel Management
27 Dec 2023 by ED, Hotel Management
Hola Rocío! Lamentamos mucho que su estancia no haya sido como esperaba. Le pregunté a todo mi personal y no nos plantearon ninguna inquietud durante su estadía; de hecho, parecía muy contento con todo durante su visita de 2 noches a Chacala. Las revisiones que no incluyen una descripción de los problemas que experimentó son difíciles porque no podemos aprender de los errores ni resolver problemas de los que no somos conscientes. Si lo desea, envíenos un correo electrónico para que podamos comprender qué debemos hacer mejor la próxima vez. ¡Gracias!Hi Rocio! We are so sorry your stay was not as you expected. I've asked all of my staff, and no concerns were brought to our attention during your stay, in fact you seemed very content with everything for your 2 night visit in Chacala. Reviews that don't include a description of the problems that you experienced are difficult, because we can't learn from mistakes, or resolve issues we aren't aware of. If you are inclined, please send us an email so we can understand what we need to do better next time! Thank you!
by A verified traveler from Whittier
Posted 21 Jun 2023
Very good enjoyed the pool in our short stay :)
Comment from Hotel Management
19 Oct 2023 by ED, Hotel Management
Thanks for visiting Chacala! We are glad we were able to help you enjoy your stay!
by A verified traveler
Very helpful host!
Posted 27 Mar 2023 on HotelsOur host was really friendly and helpful! He kindly picked us up with our bags and dropped us off at the bus when we left. The apartments are a great deal, basic but cute and comfortable. The hotel is small and has a nice intimate atmosphere. We didn’t have time to go up to the rooftop veranda but there is one and I bet it has a great view.
Comment from Hotel Management
19 Oct 2023 by ED, Hotel Management
We are so glad you enjoyed staying with us! Jerry and Cris are our onsite managers, and they are indeed very helpful! You'll definitely want to vist the roof terrace the next time, we've got a lovely ocean view and loads of space for you to relax!
by A verified traveler
Posted 3 Jul 2024
by A verified traveler
Posted 25 Jun 2024
by A verified traveler
Posted 3 Jun 2024
En general, bien
by A verified traveler
Posted 27 May 2024
Todo bien !!!!!
by A verified traveler
Posted 14 May 2024
Recomendable. Habitaciones grandes, con cocina y sala.
