Ratings based on 9 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lincolnville
Posted 28 Apr 2023
Nice place
by A verified traveler
Posted 31 Jul 2018 on Hotels
Good swimming pool.
by A verified traveler
Location is great. The service is paltry.
Posted 20 Feb 2018 on HotelsThis hotel, which turned out to be a serviced condo unit that was NOT serviced, was the last stay in our trip to the Hua Hin area. We need to separate the accomodations from the service. The room itself was very comfortable. The bed was plenty of space for two adults and one child. The complex itself had a beautiful pool and was within walking distance of the beach (a little too pebbly for our taste but still lovely to walk along the shoreline).
The service, on the other hand, was awful. This is for Building C, Room 499. I can't speak for any other unit that is not owned by this particular owner. There was no soap, nor bottled water, nor toilet paper in the unit when we arrived... and it wasn't a case of the housekeeping just being slow in turning over the room. The owner had consciously decided not to provide these bare necessities, which amounts to a 100 Thai Baht, or less if you get the stuff in bulk. If you carry these kinds of things on your travels by default, you'll have no problem. If you pay over $50 for one night in this complex, it's not too unseemly to expect these bare necessities. We called down to reception, were informed by the staff that the owner did not provide these things by default, were connected to the owner (or someone representing them), and had an unpleasant conversation with them about what a Hotels.com establishment should provide in terms of baseline items.
Bottom line: the place is nice. Change units if you get #499. Not worth the hassle.
Comment from Hotel Management
27 Feb 2018 by xerox, Hotel Management
Thank you for your great review. Immenities such as soap, bottles of water are usually not provided by us because this is a condo and not a hotel, However the problem was eventually solved and we did provide you with all the immenties required afterwards. it wasn't such a big deal as everything is not always perfect in this world,It required just a bit of understanding and communication which eventually took place and the matter was solved.
Anyway, it was nice having you as our guest, we hope to serve you again sometime down the lane.
Recommended
for Everyoneby A verified traveler
Posted 22 Jan 2018
Very nice for vacation
Hotel facilities and service is quite good.
Near Cha am beach
by A verified traveler
Affordable Condo living with beach access
Posted 29 Oct 2016 on HotelsVery well run property and superb pool.Very peaceful but with easy access to local shops, food outlets
by A verified traveler
Posted 28 Jul 2020 on Hotels
by pannipa
วันหยุดสำหรับครอบครัว ที่พักสะอาดสระว่ายน้ำปลอดภัย
Posted 20 Apr 2017 on Hotelsถ้ามาเป็นครอบครัวแนะนำให้มาที่นี่เลย
by A verified traveler
ใหม่ สะอาดมาก
Posted 26 Mar 2017 on Hotelsไม่มีสบู่และแชมพูให้(เซ็ทที่ใช้ในห้องน้ำ)
by Rutthanaphorn
Apple
Posted 19 Jul 2016 on Hotelsเงียบสงบ ส่วนตัวมากๆ สระว่ายน้ำสวยมากๆห้องพักสวย
