Ratings based on 47 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Mar 2023 on Hotels
by A verified traveler
Posted 22 Apr 2022
by A verified traveler
Posted 9 Jan 2022
The staff were very friendly and hospitable. However the room I was initially given was absolutely disgusting. The pillowcases had drool stains (I hope they were just drool stains) all over them, and there was an overpowering stench that literally made me gag upon entering the room. It smelled like sewage, and was even stronger in the bathroom. So I would assume this means there is a problem with the plumbing. I arrived to the hotel very late after a 10 hour journey, and I really didn’t want to be a nuisance. But the smell was so terrible I couldn’t sleep. I finally asked to change rooms, and the second rooms’ smell was much much better. Though the sheets still had stains on them. At that point though, it was nearly 3am and I was just grateful I wasn’t breathing in waste fumes. The rooms were nowhere near as cute as the photos posted online. It is more like a run down motel, complete with plastic patio furniture (not the furniture pictured) and a questionable shower that appeared to be in desperate need of some bleach. There was parking, but it was a street over. So if you have a lot of luggage you’ll either need to take a few long trips or risk leaving it locked in the trunk. The booking came with a free breakfast, which was pleasant. And they are pet friendly, charging 300baht extra for your furbaby’s stay. I feel hesitant to post this, because the staff really was very sweet and accommodating. But the inexcusable sewage smell and the dirty linens really ruined my stay.
Comment from Hotel Management
10 Jan 2022 by Frederic, Hotel Management
Madam, many thanks for your feedback concerning your stay in our property. I really would like to apologize for this. We had a meeting with the maids in order to understand your un-satisfaction and took already all measures about what happened.
At the same time, I was very surprised when I read your review as you book for one night, and then the day after, you book again for a second night, so maybe it was not so terrible as your description... Who knows ?
by A verified traveler
Great value
Posted 31 Mar 2020 on HotelsVery good value. Nice balconies !
by A verified traveler
Great value
Posted 29 Mar 2020 on HotelsVery good value
by A verified traveler
Steep stairs no elevator & no help
Posted 6 Mar 2020 on HotelsNot suitable for family too close to bars playing loud music late night. There is no beach view.
Comment from Hotel Management
20 Mar 2020 by Frederic, Hotel Management
Thanks for your review
by A verified traveler
Not for family hotel
Posted 6 Mar 2020 on HotelsThe location is not for family environment because its in the alley where the bars play music loud into late night. I did not like the skinny steep stairs having to carry large suitcases without help because we are elders. There is no elavator. If you use credit card to pay, there will be additional charge. There is no telephone in the room. If you want to stay here with less noise, stay the other side (not balcony).
Comment from Hotel Management
8 Mar 2020 by Frederic, Hotel Management
Thanks for your review, we appreciate your feedback
by A verified traveler
Posted 4 Sep 2019
Comment from Hotel Management
6 Sep 2019 by Frederic, Hotel Management
Thank you very much for your review, we appreciate your feedback
by A verified traveler from Singapore
Posted 12 Jun 2019
The beach was just across the street which was excellent.
Comment from Hotel Management
13 Jun 2019 by Frederic, Hotel Management
Thanks for your nice review
by A verified traveler
Posted 11 Dec 2018
Excellent position and friendly staff . Very clean and comfortable
Comment from Hotel Management
12 Dec 2018 by Frederic, Hotel Management
Thank you so much for your very comments. We hope to welcome you again in Cha Am.
