Ratings based on 198 Verified Reviews

4.0 out of 5
79% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Average

Posted 16 Mar 2020 on Hotels
Booked superior room but asked to be upgraded as it smelled musty & had no opening window. Sea view room much better with balcony. Pool bar was dirty and kids were playing in there when there was a kids pool of their own. Service and staff friendly. Breakfast ok but not a big choice.
Comment from Hotel Management
18 Mar 2020 by Tina, Hotel Management
Dear Valued Guest We would like to thank you for choosing our hotel for your stay. We look forward to welcoming you to the hotel for your next stay. Thank you very much. FuramaXclusive Sandara Hua Hin, Cha Am From The Management Team FuramaXclusive Sandara Hua Hin, Cha Am Beach
5 out of 5
by A verified traveler

Posted 27 Nov 2019
This hotel is great for family vacation with kids. The hotel is well maintained, all facilities are functioning well. Love the swimming pool very much, its long enough for us to have a great swim. Will come back again if we want relaxing holidays.
Comment from Hotel Management
23 Dec 2019 by Tina, Hotel Management
Dear Valued Guest We would like to thank you for choosing our hotel for your stay. We look forward to welcoming you to the hotel for your next stay. Thank you very much. FuramaXclusive Sandara Hua Hin, Cha Am From The Management Team FuramaXclusive Sandara Hua Hin, Cha Am Beach
4 out of 5
by A verified traveler

Posted 12 Oct 2019
No car park. Breakfast is not variety. Child's breakfast not included.
Comment from Hotel Management
17 Oct 2019 by Tina, Hotel Management
Dear Valued Guest The hotel thanked the hotel. Thank you for choosing our hotel to relax. The hotel regrets that you are not satisfied with your stay. We will fix the problems you find soon. And continue to improve the service Thank you for letting us know Sincerely hope that the hotel Will be given the opportunity to welcome you again to meet the best needs of your next stay. Thank you very much. From The Management Team FuramaXclusive Sandara Hua Hin, Cha Am Beach
3 out of 5
by A verified traveler

Posted 3 Jun 2019
There is some sand on the bed. I am not sure the bed sheet was changed or not.
Comment from Hotel Management
4 Jun 2019 by Tina, Hotel Management
Dear Khun Anonymous, The hotel regrets that you are not satisfied with your stay. We will fix the problems you find soon. And continue to improve the service. Thank you for letting us know. Thank you very much. From The Management Team FuramaXclusive Sandara Hua Hin, Cha Am Beach
4 out of 5
by A verified traveler

Posted 1 May 2019
Unfortunately the property isn‘t maintained as it should be. On the roof top pool many pigeons make dirt around the pool and in the pool. That problem should be solved immediately because this is dangerous for the health of the guests. The breakfast for the foreigners is everyday the same, completely boring and unexpected in a 4 stars hotel. The pool bar at the jacuzzi was never open, we regretted this.
Comment from Hotel Management
4 May 2019 by Tina, Hotel Management
Dear Khun Anonymous, Thank you for choosing our hotel to relax. The hotel regrets that you are not satisfied with your stay. We will fix the problems you find soon. And continue to improve the service Thank you for letting us know Sincerely hope that the hotel Will be given the opportunity to welcome you again to meet the best needs of your next stay. Thank you very much. From the management team FuramaXclusive Sandara Hua Hin, Cha Am Beach
5 out of 5
by A verified traveler

Posted 8 Apr 2019
Comment from Hotel Management
3 May 2019 by Tina, Hotel Management
เรียน คุณลูกค้า ที่เคารพ ในนามของตัวแทนพนักงานทั้งหมดขอขอบคุณสำหรับการเลือกใช้บริการที่ โรงแรมฟูราม่าเอ็กซ์คลูซีฟ แซนดารา หัวหิน หาดชะอำ และดิฉันขอขอบคุณอีกครั้งสำหรับการเสียสละเวลาเขียนความรู้สึกที่ดีผ่านแบบสอบถามของทางโรงแรม ดิฉันจะแบ่งปันความคิดเห็นของคุณให้กับทีมงานของเราและก็จะทำหน้าที่เป็นกำลังใจให้กับพวกเขา เราจะติดตามการทำงานและบริการของเรา.และท้ายนี้เราหวังว่าจะได้ต้อนรับท่านกลับมาใช้บริการในอนาคตอันใกล้ ขอแสดงความนับถือ จากทีมฝ่ายบริหาร โรงแรมฟูราม่าเอ็กซ์คลูซีฟ แซนดารา หัวหิน หาดชะอำ
3 out of 5
by A verified traveler

Posted 5 Jan 2019 on Hotels
It needs a little up keep but the location is great. However, it's overpriced for what you get. I know you can stay cheaper with the same amenities in the area.
Comment from Hotel Management
2 Feb 2019 by Khun Tina, Hotel Management
We would like to thank you for choosing our hotel for your stay. We look forward to welcoming you to the hotel for your next stay. Thank you very much. FuramaXclusive Sandara Hua Hin, Cha Am
5 out of 5
by A verified traveler

Posted 19 Dec 2018
Nice hotel...good service
Comment from Hotel Management
2 Feb 2019 by khun Tina, Hotel Management
We would like to thank you for choosing our hotel for your stay. We look forward to welcoming you to the hotel for your next stay. Thank you very much. FuramaXclusive Sandara Hua Hin, Cha Am
4 out of 5
by A verified traveler

Posted 26 Nov 2018
Comment from Hotel Management
3 May 2019 by Tina, Hotel Management
เรียน คุณลูกค้า ที่เคารพ ในนามของตัวแทนพนักงานทั้งหมดขอขอบคุณสำหรับการเลือกใช้บริการที่ โรงแรมฟูราม่าเอ็กซ์คลูซีฟ แซนดารา หัวหิน หาดชะอำ และดิฉันขอขอบคุณอีกครั้งสำหรับการเสียสละเวลาเขียนความรู้สึกที่ดีผ่านแบบสอบถามของทางโรงแรม ดิฉันจะแบ่งปันความคิดเห็นของคุณให้กับทีมงานของเราและก็จะทำหน้าที่เป็นกำลังใจให้กับพวกเขา เราจะติดตามการทำงานและบริการของเรา.และท้ายนี้เราหวังว่าจะได้ต้อนรับท่านกลับมาใช้บริการในอนาคตอันใกล้ ขอแสดงความนับถือ จากทีมฝ่ายบริหาร โรงแรมฟูราม่าเอ็กซ์คลูซีฟ แซนดารา หัวหิน หาดชะอำ
4 out of 5
by A verified traveler

Great location

Posted 8 Sep 2018 on Hotels
Location was great, we got what we expected for the price which we thought was good. Only negative was our room which was Opposite a bar so from around 7pm to midnight we have loud karaoke music on out last two nights of the holiday
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