Ratings based on 216 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bogotá
Posted 31 Oct 2024
The staff was friendly, always ready to help, to spoiled you as a traveler, the rooms are big, the bathroom almost as big as the room! jejejeje
Quality service
Comment from Hotel Management
2 Nov 2024 by Javier Manzano.- Parador Manager, Hotel Management
Dear Sir, Firstly I would like to thank you for taking the time to respond in relation to your stay at the Parador de Ceuta. It is important for us to learn from your experience so we can improve the quality of our services for guests in order to offer you the best possible Paradores experience. We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information. We will be delighted to see you again soon! Yours sincerely, Javier Manzano, Hotel Manager.-
by A verified traveler
Posted 10 Aug 2024
We really enjoyed our stay at this property. Everything was excellent except the fridge was not working in our room however we called for maintenance guy who came and promised to replace it, unfortunately he never came back to replace the fridge during our stay.Moreover we
We’re happy for the AC it was working excellent and the housekeeping staff were very professional and helpful.We really recommend this property .
Comment from Hotel Management
22 Aug 2024 by Javier Manzano.- Parador Manager, Hotel Management
Dear Nadia, One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team. We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information. We will be delighted to see you again soon! Yours sincerely, Javier Manzano Hotel manager
by A verified traveler
A very nice stay!
Posted 5 Jun 2024 on HotelsThe staff were very helpful, the rooms were clean with lots of space and the breakfast was excellent.
Comment from Hotel Management
24 Jun 2024 by Javier Manzano.- Hotel Manager, Hotel Management
Dear Mr. David, One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team. We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information. We will be delighted to see you again soon! Yours sincerely, Javier Manzano.- Hotel Manager.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
2 Jun 2024 by Javier Manzano.- Parador Manager, Hotel Management
Dear Mr. Andrew,Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at Parador de Ceuta. One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon!Yours sincerely,
by A verified traveler
Posted 23 May 2024
Parking
Comment from Hotel Management
2 Jun 2024 by Javier Manzano.- Director del Parador, Hotel Management
Estimado Francisco,En primer lugar quisiera agradecerle su tiempo en puntuar su estancia en el Parador de Ceuta.Para nosotros es importante conocer sus impresiones para poder mejorar la atención y calidad de nuestros servicios y ofrecerles así una mejor experiencia con Paradores.Esperamos recibirle de nuevo en alguno de nuestros hoteles y restaurantes y no dude en contactar con nosotros para cualquier otra información que pueda necesitar.¡Estaremos encantados de volver a verle pronto!Un saludo,
by A verified traveler
Posted 3 May 2024
Wonderful hotel in Ceuta
Comment from Hotel Management
21 May 2024 by Javier Manzano.- Parador Manager, Hotel Management
Dear Mrs. Alison,Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at Parador de Ceuta. One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon!Yours sincerely,
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 Jun 2024 by Javier Manzano.- Parador Manager, Hotel Management
Dear Mr. Richard,Firstly I would like to thank you for taking the time to rate your stay at Parador de Ceuta. One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon!Yours sincerely,
by A verified traveler
Posted 14 Nov 2023 on Hotels
by A verified traveler
Posted 12 Nov 2023 on Hotels
by A verified traveler
Posted 23 Oct 2023 on Hotels
