Ratings based on 261 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Service was great and the hosts were very welcoming
Comment from Hotel Management
20 Nov 2024 by Author, Hotel Management
Dear Amir Gajari,Ontur Hotels has been working by targeting 100% Guest satisfaction with both Quality understanding and Guest Oriented service and service standards. For this reason, your opinions are very valuable to us.Thank you for your rating and comments indicating that you are satisfied with our hotel.We hope you will always see Grand Hotel Ontur as your 'home in Çeşme', We will be very pleased to welcome you again in our hotel.Best Regards.
by A verified traveler
Posted 14 Sep 2024
not a five star over priced
Comment from Hotel Management
20 Nov 2024 by Author, Hotel Management
Dear Birol Mavili, Ontur Hotels has been working by targeting 100% Guest satisfaction with both Quality understanding and Guest Oriented service and service standards. For this reason, your opinions are very valuable to us.Thank you for your comments and we look forward to welcoming you to our hotel again.We hope you will always see Grand Hotel Ontur as your 'home in Çeşme', We will be very pleased to welcome you again in our hotel.Best Regards.
by A verified traveler
Posted 18 Aug 2024 on Hotels
by A verified traveler
Posted 18 Aug 2024 on Hotels
by A verified traveler
Posted 18 Aug 2024 on Hotels
by A verified traveler
Posted 10 Aug 2024 on Hotels
by A verified traveler
Posted 8 Aug 2024 on Hotels
by A verified traveler
Bad service
Posted 23 Jul 2024 on HotelsThe hotel overall was good but the service was bad. It was as if the staff in the restaurants just did not care.
The dinner staff was a little better then the breakfast staff.
Comment from Hotel Management
24 Jul 2024 by Author, Hotel Management
Dear Guest Sofia Siefker,Thank you for choosing our hotel and sharing your experience. We are pleased to learn that your experience was generally positive. We will address this situation as soon as possible and take the necessary measures with the relevant departments.Your feedback is very valuable for us. We hope we will be happy to welcome you again and we will continue our efforts to offer you a better experience.Sincerely regards,Grand Hotel Ontur Team
by A verified traveler
Posted 15 Jul 2024 on Hotels
by A verified traveler
Posted 7 Jul 2024 on Hotels
Çeşmedeki aile otelleri arasında favorim, başka yere gitmeyi düşünmem
