Ratings based on 171 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2024
by A verified traveler from Anstead
Posted 9 Dec 2024
I was supposed to get VIP free parking. I didn't but was told that where I had parked was free. It wasn't and cost me A$100!!! On top of that the room was very cold-hosts knew heating didn't work but made no provision for this position xcept a poor apology in the morning because I can't mplained online. My room was supposed to be a 'single deluxe'. It was a shabby area and more of a cramped enclosed hallway than a room. The lovely decriptions and online ne photos didn't reflect the reality of what I got. Hosts claim to make it a special experience applied but in the most negative way of the many hotels I have experienced in my extensive travels. Hugely disappointed and also ceeling d cived and ripped off!!
by A verified traveler
Posted 6 Nov 2024
A very old building, cold, spooky vibe. not enough outlets. not as fancy as the photos on expedia. I got two rooms and their conditions were very different. and the better one was on the 5th floor with no elevator. the free parking they provide is actually far away. I reserved a permit to enter the pedestrian zone but they forgot. no follow-up help afterward. no replies to my messages after the check in.
the breakfast was good. Restaurants in the area are pricy and not very good so the included breakfast is pretty valuable.
we paid 258USD for a night for two rooms and would only recommend for lower prices.
by A verified traveler from Edmonton
Posted 26 Oct 2024
Very quiet location. Convenient, right in the middle of the old town. Do note however that reception hours are only during breakfast. Check in requires calling, and fortunately doable thru WhatsApp. Amazing breakfast even though there weren't many guests when I was staying there.
by A verified traveler
Posted 19 Oct 2024
by A verified traveler from Palisades Park
Posted 17 Oct 2024
Na
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 25 Sep 2024
Nice location. Easy walk to the castle. Nice old building with good architecture. Great breakfast.
by A verified traveler
Posted 22 Sep 2024 on Hotels
A fairytale indeed! Enjoyed a lovely 2-night stay and would return tomorrow. Very comfortable and clean room, quiet and convenient to everything in Old Town. Kettle in room. Room #202 up the stairs and at the end of the hall is spacious and really quiet. Sitting area was great for working and planning the day, as well as relaxing. No elevator, so if you have mobility issues this might not work for you.
Friendly and helpful staff. Delicious breakfast. If you arrive by car be sure to get the car and parking details in advance as you'll park at their sister property across the river.
by A verified traveler
Posted 16 Sep 2024 on Hotels
