Ratings based on 286 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Barcelona
Posted 22 Dec 2024
by A verified traveler
Posted 20 Nov 2024
修道院の面影を残した内装や、絵画がたくさん飾られていたりと内部を観て回るだけで楽しめる素晴らしい施設でした。部屋もベッドが大きく、バスルームも広くて快適でした。朝食もとてもおいしかったです。立地も街の中心にある便利でした。
残念なところをあげるならば、アメニティはあまり充実していなかったのと、設備が古いだけあって便利な感じではなかったです。（コンセントの位置が不便、シャワーの温度調整がやや手間）コンシェルジュの方も不慣れなのか、チェックアウトにやたらと時間がかかったり、5つ星ホテルとしては雑な感じだったりはしました。値段が高くはなかったので、お値段相当という感じで不満には思いませんでしたが、あまり期待はしない方が良さそうです。
Comment from Hotel Management
21 Nov 2024 by Nayereh Mousavi/Front Office Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your detailed feedback. We are delighted to hear that you appreciated the charm of our historic interior, the comfort of your room, and the quality of our breakfast. Our central location is indeed one of our great advantages.We regret that some aspects of your stay did not meet your expectations, particularly regarding the amenities, older facilities, and the check-out process. Your comments are valuable to us, and we will use them to improve our services and guest experience.We hope to welcome you back in the future for an even better stay.Best regards,
by A verified traveler
Posted 30 Oct 2024
Excellent historical hotel in CK. Terrific breakfast with many choice of dishes.Worth every penny.
Comment from Hotel Management
31 Oct 2024 by Nayereh Mousavi/Front Office Manager, Hotel Management
Dear Steve,Thank you for your wonderful review! We are delighted you enjoyed the historic charm of our hotel and our breakfast selection. We look forward to welcoming you back!Kind regards,
by A verified traveler
Posted 11 Oct 2024
Clean, very friendly staff, delicious breakfast food!
Comment from Hotel Management
14 Oct 2024 by Nayereh Mousavi/Front Office Manager, Hotel Management
Dear Linda,Thank you for your kind words! We are thrilled to hear you enjoyed the cleanliness, friendly service, and delicious breakfast. We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 5 Oct 2024
Located in a former Jesuit dormitory, the hotel provided the old-world feel I was hoping for. Our room, however, was a bit cramped as it was on the top floor, basically in the attic, with large beams creating what could be a hazard when getting up in the middle of the night. Even though the temperature outside was just above freezing, the room was comfortably warm. Breakfast was good, but when we wanted to order a glass of wine from the bar, we found that only the "house" wine was available by the glass; everything else on the wine menu was only by the bottle! Overall we had a good stay.
Comment from Hotel Management
14 Oct 2024 by Nayereh Mousavi/Front Office Manager, Hotel Management
Dear Bruce,Thank you for sharing your experience! We are glad you enjoyed the old-world charm of our hotel and found your room comfortably warm. We appreciate your feedback about the room size and the wine options, and we will take it into consideration for future improvements. We hope to welcome you back soon for an even better stay!Best regards,
by A verified traveler
Posted 5 Oct 2024
Great location. Room was nice and bed comfortable. Definitely has a historic feel and a little rough around the edges, but that adds to the charm. Renan at front desk was super friendly and helpful. Breakfast was average, but nice way to start the day. Very easy to walk to everything in Cesky Krumlov from the hotel. Pool was okay, small but nice to dip in. All other spa features are extra through the company that runs it in the basement. We wanted to enjoy the terrace but couldn’t find a time it was open. Overall a good choice for your stay in Krumlov.
Comment from Hotel Management
14 Oct 2024 by Nayereh Mousavi/Front Office Manager, Hotel Management
Dear Michael,Thank you for your kind words! We are delighted to hear you enjoyed our location, comfortable rooms, and the charm of our historic property. I'm glad Renan made a positive impression with his friendly service. We appreciate your feedback regarding breakfast and the terrace hours, and I will share this with our team to enhance our guest experience. We hope to welcome you back soon!Best regards,
by A verified traveler
A Gem in Bohemia
Posted 20 Sep 2024 on HotelsA charming hotel in Old Town within walking distance of the castle. Parking was a 5 minute walk over cobblestones so plan to take a bag you can carry. We stayed just 1 night so that was no problem for us. Cesky Krumlov was magical at night with many sites lit up. All the tourists leave about 4-5 pm so you have the town to yourself. Castle closes at 4 pm. Outstanding breakfast.
Comment from Hotel Management
29 Oct 2024 by Nayereh Mousavi/Front Office Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We are delighted to hear you enjoyed your stay with us and found our location ideal for exploring the charm of Český Krumlov.Should your travels bring you back to Český Krumlov, we would be honored to welcome you again. Best regards,
by A verified traveler
Posted 7 Sep 2024
Beautiful location in a beautifully restored building. The decor works very well with the entire feeling of the property. Bed was comfortable, spa was very nice. We had a great time.
Comment from Hotel Management
25 Sep 2024 by Nayereh Mousavi/Front Office Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We are delighted to hear that you enjoyed our beautiful location, the decor, and the comfortable bed. It’s great to know that you had a relaxing time at the spa as well. We hope to welcome you back soon!Best regards,
by A verified traveler
Posted 22 Aug 2024
by A verified traveler
Posted 12 Aug 2024 on Hotels
