Ratings based on 593 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Calgary
Posted 25 Nov 2024
Simply amazing
by A verified traveler
Posted 31 Oct 2024
Best breakfast that is included with the room. Breads, cheese, variety of food’s available was amazing, laid out in the most beautiful buffet style.
by A verified traveler
Posted 22 Aug 2024 on Hotels
by A verified traveler
Posted 18 Aug 2024
Front desk staff was wonderful
by A verified traveler
Posted 7 Jul 2024
We arrived very late (after midnight) but we notified the hotel ahead of time and the security guard had room keys ready for us. This is a small idyllic town and the hotel in on the main town square so the location is very good. We were on the 3rd (top floor) and had a nice view of the castle out of albeit very small roof windows. Parking is charged by the hotel at a public parking lot but its a solid 10-15 min walk from the hotel due to the nature of the towns location. The hotel staff offered to to take us to the hotel parking on checkout, which saved us from having to drag bags 15 min to parking lot. Highly recommend getting to hotel in daylight hours to make the parking experience a little more enjoyable. The hotel does not have a lift. They did service a nice breakfast. We had a bit of trouble reserving the room directly on their site (cc not accepted) but were able to book on Expedia. Upon checkout, they said everything was paid but then 1/2 way to the parking lot, called the driver and had him return us to pay the bill - so that whole process was a bit confusing.
Comment from Hotel Management
23 Jul 2024 by Jakub, Hotel Management
Daer,thank you for your feedback
by A verified traveler
Posted 2 Jul 2024
We had a very good stay. Hotel is in the middle of old town and walkable to all sites. The staff is super helpful. Breakfast was delicious. They offer complementary drop off to local train station which is a plus as there is no Uber and bus service would not be convenient. And the room was air conditioned, clean, updated and had very nice Ritual ( Dutch brand ) toiletries.
Comment from Hotel Management
23 Jul 2024 by Jakub Šmída, Hotel Management
Dear,thank you for your feedback
by A verified traveler
Posted 28 Jun 2024
Excellent location and good access to nice restaurants.
Comment from Hotel Management
23 Jul 2024 by Jakub , Hotel Management
Dear,Thank you for your feedback
by A verified traveler
Posted 31 May 2024
Free shuttle to bus station, friendly staff will carry luggage upstairs since there is no lift.
Comment from Hotel Management
5 Jun 2024 by Jakub, Hotel Management
Dear,thank you for your feedback.
by A verified traveler
Posted 18 May 2024 on Hotels
Great location, good breakfast, free shelter bus to bus station.
Comment from Hotel Management
5 Jun 2024 by Jakub, Hotel Management
Dear,thank you for your feedback.Jakub
by A verified traveler
Posted 16 Nov 2023
