Ratings based on 172 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Aug 2024
Location, always location. The best of this apartment is the location, in the center of the town with view of castle. Easy to go everywhere on walking. But you have to know that parking lot is far around 10 min walking. Since it's an old town, if you have heavy luggages with you, you need to think about it.
by A verified traveler
Posted 26 Jul 2024
We loved this property. Very clean, nice apartment with an incredible view of the castle. We would definitely stay here again. Loved it.
by A verified traveler
Posted 23 Jul 2024
We only stayed 1 night but wish it was longer. We had the ground floor family apartment with 2 bedrooms and small sitting area. The small outdoor balcony looked right at the castle. We didn’t see other units but be prepared for stairs. Of course, the whole town is hilly so stairs in a property isn’t unusual.
by A verified traveler
Posted 20 Jun 2024
Amazing location right in the middle of town, just off the square. Super comfortable room. Staff was very responsive and helpful. You can't drive into the main part of town during the day - it's a pedestrian zone - but they gave us very clear and helpful instructions on how and where to park. Such a charming place - wish we could have stayed longer.
by A verified traveler from Marina
Posted 10 Jun 2024
Right in the center of the town with great choices of places to eat. We liked the Authentic cafe recommended by the hotel.
Comment from Hotel Management
11 Jun 2024 by Katarina, Hotel Management
Thank you very much for the wonderful review.
by A verified traveler
Posted 17 May 2024
Very pleasant spacious and quiet building. Excellent customer service and great location !
Comment from Hotel Management
11 Jun 2024 by Katarina, Hotel Management
Thank you very much for the wonderful review. We appreciate it very much.
by A verified traveler
One night trip in Ckan town
Posted 30 Apr 2024 on HotelsNice and friendly stuff, He is very patient and helpful. give us info and direction. Nice and famous restaurant around. Parking is helpful. But suggest just carry something light and necessary you need . 8 minutes walk to park but not easy to carry luggage。
by A verified traveler
Posted 19 Mar 2024 on Hotels
by A verified traveler
Posted 17 Mar 2024 on Ebookers
by A verified traveler
Posted 24 Jan 2024
This hotel is overrated for 4.5. It should be rated below 3 stars. Plenty of hotels in this town have a castle view. We stayed at the Honeymoon suite and paid the highest price for a room in the entire town without offering breakfast. Upon confirming the registration, we got emails from the hotel asking when we would arrive. They told us they hired a part-time front desk person. They have early checked-out time 10 am. The hotel was located in a dirty alley. There was no elevator for the luggage to be moved up. Parking was even worse. The hotel has the furthest parking spot than all other hotels in the town. We parked and had to walk 15 minutes to go back to the hotel. We passed the entrance to the town, and some other hotels like Ruze and OLD INN have parking spots right there which was much closer. The window facing the castle is very tiny. The furniture does not have good quality. They do have a portable AC in the room. But that AC smells bad probably due to it being opened to another alley. Also, there was a tiny window right above the bed. The lights shined on your face and woke you up in the early morning. Overall please avoid this hotel. The town is absolutely beautiful and there are better hotels at a better price.
Comment from Hotel Management
25 Jan 2024 by Daniel, Hotel Management
Dear Jennifer,thank you for the review. We understand that everyone has their own style of design, everyone has a different feeling for things, but never in history has anyone commented so negatively about our best, most romantic apartment (please see previous reviews). Dear Jeniffer, we are within the city center in the most strictly UNESCO protected area and we cannot change the size of the windows, we cannot install an elevator, etc. The fact that you chose our accommodation was your choice. You obviously haven't read all the information, because everything you criticize is written on our website. I recommend that you prepare better on your next trips and read more about the place in question, or contact the accommodation facility, which will certainly answer/clarify all questions.I wish you all the best
