Ratings based on 119 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
When we arrived, the receptionist was incredibly unapproachable and dismissive, with no willingness to explain anything. She handed us the room keys and offered no information about important details like beach access or the fact that the pool and breakfast were located at a different hotel entirely. There was zero customer service, and to top it off, the welcome drink that was advertised was never provided. Honestly, given the cold reception we received, I didn’t expect much after that.
The front desk closes at midnight, and after that time, the hotel became a free-for-all. A large group of teenagers threw parties in multiple rooms around us, making it impossible to sleep until 6 AM. With checkout at 10 AM, it was hardly the restful night we had hoped for.
To make matters worse, there was a large congress happening, which made everything feel chaotic and overcrowded. While the room itself served its basic purpose, the overall experience was far from satisfactory.
by A verified traveler
Posted 24 Apr 2024 on Hotels
by A verified traveler
Posted 19 Nov 2023 on Hotels
by A verified traveler
Posted 2 Aug 2022 on Hotels
by A verified traveler
Posted 2 Jul 2022 on Hotels
by A verified traveler
Bella vista non altro
Posted 26 Apr 2022 on HotelsBella vista sul mare dal balconcino ma: doccia con acqua tiepida, camera vecchia e fredda e clima non funzionante, alla reception gentili,colazione migliorabile ma buona.
by A verified traveler
Posted 14 Sep 2021
Italian style: they advertise a private beach on the website but they do not have it. They advertise a private free parking but then you have to park in the public road. The rooms are quite old with many damaes not fixed.
by A verified traveler
Posted 26 Sep 2020 on Hotels
by A verified traveler from PORTSMOUTH
Posted 23 Jun 2018
Fantastic hotel lovely staff very close to the beach all facilities are excellent including breakfast free bike Tv room by the bar it’s 5 stars
Comment from Hotel Management
2 Jul 2018 by Elena, Hotel Management
Our Dears,
Thank you so much for your super review, wainting for you anytime at City's and in the meantime we are sending you our best wishes.
by A verified traveler from Vicenza, Italy
Posted 29 May 2018
Great location to the beach and town. Free bikes to use to ride into town. The breakfast was continental, as expected. Site had it’s own reserved beach area where you could rent an umbrella and beach chair. It normally was 5 euro a person but since we didn’t know, they gave it to us for free :) Well worth the cost.
Comment from Hotel Management
20 Jun 2018 by Elena, Hotel Management
Good Morning,
Thank you for good and pleasant words.
We are wainting for you again at City's.
Have a nice day.
