Ratings based on 82 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Aug 2024
Bathroom a little inconvenient with no countertop and a small mirror with limited lighting.
Room has no mirror so you can’t see what you wear.
Room has thin curtains, very bright for sleeping.
Comment from Hotel Management
1 Sep 2024 by Adriana, Hotel Management
Grazie.
by A verified traveler
Posted 13 Jul 2024
My wife and I liked everything about the property. The staff was nice, the property was quiet and the location was great walking distance to the Cernnobio centre.
We were so busy doing activities outside the property that we did not get to enjoy the gardens at the property. However, they looked awesome.
Comment from Hotel Management
14 Jul 2024 by Adriana , Hotel Management
Thank you
by A verified traveler
Posted 15 Jun 2024
Older Cernobbio charm, Fine dining and absolutely the best and most friendly and accommodating staff imaginable.Ity off the beaten path and ‘real’ find. Will stay everyone I visit Lake Como.
Comment from Hotel Management
17 Jun 2024 by Velasquez, Hotel Management
Hello, Always a pleasure to serve you, we do our best.We thank you for your preference
by A verified traveler
Posted 7 Sep 2023
Comment from Hotel Management
29 Oct 2023 by Adriana, Hotel Management
grazie
by A verified traveler
Posted 28 Aug 2023 on Hotels
Lovely, warm, friendly family run hotel. Thoroughlu enjoyed our stay. Central location. We will go back again.
Comment from Hotel Management
28 Aug 2023 by Adriana. , Hotel Management
Good morning.Thank you, it will be a pleasure to have you here again.
by A verified traveler
Posted 26 Jul 2023 on Hotels
Comment from Hotel Management
28 Jul 2023 by Adriana, Hotel Management
Grazie Mille
by A verified traveler
Posted 25 Jun 2023
We had a great experience at the Hotel Trezo Crotto, enjoying its old world charm and an authentic European environment. You may find the rooms smaller than you are used to if you are Canadian, but that is what you find in Italy. The staff was friendly and accommodating, including the sweet old Labrador Retriever on site! We were always looking for her.
The restaurant on site was also fantastic. The food was very good on all the items, and we ate there on 2 evening occasions.
It is also a short walk to the Piers, shops and the bus stop. We highly recommend this hotel.
Comment from Hotel Management
4 Jul 2023 by Adriana, Hotel Management
Grazie Mille
by A verified traveler
Posted 9 Jun 2023
The family that runs the property is so lovely and the area around it is beautiful. The restaurant is delicious and and it’s an easy walk to the ferry. It is definitely not modern but has a rustic, old school feel. If you are looking for modern, this isn’t it- but it is a charming place.
Comment from Hotel Management
13 Jun 2023 by Adriana, Hotel Management
Grazie Mille
by A verified traveler
Posted 6 Jul 2020 on Hotels
by A verified traveler
Posted 16 Dec 2019 on Orbitz
This was our second stay at this hotel. It is nicely located, close enough to Como but away from the traffic and noise. Walking distance to the lake and few restaurants around the area. The staff is very nice and helpful. Breakfast could use a couple of hot items. My biggest complaint is the smoke smell. It’s gotten worse since the last time we stayed there.
