Ratings based on 56 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Mar 2019
Comment from Hotel Management
30 Apr 2019 by Equipo panamericano, Hotel Management
Gracias por su visita, estaremos mejorando cada día. que tenga un buen viaje.
by A verified traveler
Posted 16 Jan 2019
For the price , it's good . Room was clean and quiet. Reception is on !st floor , so don't have a huge bag. No restaurant , but food nearby. Staff try hard .
Comment from Hotel Management
18 Jan 2019 by Iveth Campos, Hotel Management
Dear thanks for your assessment because it helps us improve. We have Restaurant inside the Hotel which offers a variety of dishes; the hours of operation are from Monday to Saturday from 7 am to 10:30 pm and on Sundays from 7 am to 1 pm. Similarly we will be working to continue providing our guests with the best services.
We appreciate your stay and we hope to see you soon.
by A verified traveler from Paris, France
Posted 12 Nov 2018
The staff is particularly friendly and helpful, and they speak very good English. The quality to price ratio is also very good. This is the second time I have stayed at the Panamericano and I will be returning for sure.
Comment from Hotel Management
14 Nov 2018 by Iveth Campos, Hotel Management
Dear Mr. Pete
We are very grateful for your rating and comments, we are pleased that you enjoyed your stay at our hotel, we will also continue to provide the best service to our customers. We await your visit to our hotel again. Thank you so much. PANAMERICAN HOTEL TEAM.
by A verified traveler
Posted 30 Sep 2018 on Hotels
We just needed something for a short night’s stay, close-ish to the bus station. The pillows were very thin, the mattresses had vinyl covers on them, and the towels were pretty skimpy. The included breakfast was ok once we’d figured out to order at one window in the lobby, and wait for it to be delivered to the dining area. The morning front desk person was very helpful with figuring out bus companies and schedules and ordering a taxi for us, despite our poor Spanish and his poor English.
Comment from Hotel Management
3 Oct 2018 by Hotel Panamericano., Hotel Management
Good afternoon, we are very grateful that you have written to us since that way you let us know which are the points in which we must improve, in advance we apologize for the discomfort that you had during the stay in our Hotel. Similarly we will continue working every day, to provide a better service to our guests.
by A verified traveler
Posted 3 Aug 2018
Great hotel I always stay here when I come to Lima.
Comment from Hotel Management
9 Aug 2018 by Iveth Campos, Hotel Management
Thanks you very much for appreciation about our hotel and we will be very pleased to receive it again.
by A verified traveler
Overnight stay
Posted 11 Jan 2018 on HotelsThe staff was very helpful. The hotel is a bit dated but was sufficient for an overnight stay.
Comment from Hotel Management
16 Jan 2018 by Duber Carrasco, Hotel Management
Dear Devalingum , We are thankful for your opinion because it help us to improve daily our service . We consider your comments and for that reason we will fix and get better some areas from our hotel. Looking forward to see you soon and show you the changes. Best regards.
PANAMERICANO HOTEL
Recommended
for Everyoneby A verified traveler
Central, not bad for most things
Posted 22 Jul 2017Decent hotel, only used for passing through but not too far from airport or coach depots.
Comment from Hotel Management
22 Jul 2017 by Comentario de la dirección del hotel, Hotel Management
Thank you for your comment about our hotel. Our hotel is not too far from the airport also it is near of some supermarkets and banks how you said. This is a good advantage of the hotel's location. We hope your visit again. Thanks.
by A verified traveler
Panamericano hotel
Posted 13 Feb 2017 on TravelocityBad, don't stay there not worth the price.
Bad location, didn't go out at night, trying to rate, but this survey won't let me
Comment from Hotel Management
18 Feb 2017 by Comentario de la dirección del hotel, Hotel Management
Dear, thank your for your comment about your experience en our hotel. About rate, I think is Ok because in other hotels the rate is more higher than us. But it wasn't for you. Sorry for that. On the other hand, you can go out in the night, if you want. Other guest do it. I don't know what happen with that. The location is not too bad for that. We apologize for your bad experience.
Thank your for your visit.
by James
Posted 10 Jan 2017 on Hotels
Loud loud loud. The hotel staff does not consider reducing noise for comfort. You hear them talking all night and banging things around.
Comment from Hotel Management
13 Jan 2017 by General Manager, Hotel Management
Dear James, thank you for your comment about our hotel. We apologize about noise. You would have told us about the noise from the hallways so we could give you a solution immediately. We care about our costumers. Again, we apologize about your bad experience. Thank you.
by A verified traveler
Overpriced hotel near Central Lima
Posted 28 Nov 2016 on HotelsIt is not in a very safe neighborhood, particularly at night. The lady at the small hotel store was particularly helpful. I think this place is overpriced.
Comment from Hotel Management
1 Dec 2016 by General Manager, Hotel Management
Dear ... Thank you for your assessment and opinions about our hotel because they are going to help us to improve our service and experience for the guests. We are surprise about the location because we have a good comments about that. About the price is Ok because we are a hotel of two stars. We hope to see you back in our hotel. Best Regards.
