Ratings based on 100 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2024
Place is good but i couldn't get breakfast early
Comment from Hotel Management
15 Oct 2024 by Hostal Neptuno 1915, Hotel Management
Gracias por visitar nuestro hogar, esperamos poder recibirte nuevamente. ¡En Cuba nuestra casa es tu casa!
by A verified traveler
Posted 17 Sep 2024
This place most of the time run out or and has no shower shampon or hand soap.
Comment from Hotel Management
17 Sep 2024 by Hostal Neptuno 1915, Hotel Management
Usted ha pasado 3 días en nuestra casa, y el personal ha estado atento a usted en todo momento. Cada día de su estancia ha dejado una opinión positiva, tanto escrita en Expedia como verbalmente en nuestra casa. No entendemos el motivo de esta queja. En nuestra casa siempre hay gel de baño y de manos en todas las habitaciones. Si por casualidad se agota, lo único que debe hacer es solicitarlo al personal, que con gusto atenderá su petición.Gracias por visitar nuestro hogar, esperamos poder recibirte nuevamente. ¡En Cuba nuestra casa es tu casa!
by A verified traveler
Posted 25 Aug 2024
Nice place and nice location but Anna is what made my stay even more memorable she is definitely a keeper I love her.
Comment from Hotel Management
27 Aug 2024 by Hostal Neptuno 1915, Hotel Management
Gracias por visitar nuestro hogar, esperamos poder recibirte nuevamente. ¡En Cuba nuestra casa es tu casa!
by A verified traveler
Posted 15 Aug 2024
The property is ok and very close to the main avenue, however I must say that Anna Cristina was an incredible host she was always pleasant and always understood my need while she is always striving to exceed my expectations, and as someone who have worked in the hotel/tourist industry I must say she was superb! And knows a lot about how to treat the guest.
Comment from Hotel Management
27 Aug 2024 by Hostal Neptuno 1915, Hotel Management
Gracias por visitar nuestro hogar, esperamos poder recibirte nuevamente. ¡En Cuba nuestra casa es tu casa!
by A verified traveler
Posted 1 Apr 2024 on Hotels
Comment from Hotel Management
3 Apr 2024 by Hostal Neptuno 1915, Hotel Management
Gracias por visitar nuestro hogar, esperamos poder recibirte nuevamente. ¡En Cuba nuestra casa es tu casa!
by A verified traveler
Posted 20 Mar 2024 on Hotels
Comment from Hotel Management
21 Mar 2024 by Hostal Neptuno 1915, Hotel Management
Gracias por visitar nuestro hogar, esperamos poder recibirlos nuevamente. ¡En Cuba nuestra casa es tu casa!
by A verified traveler
Posted 17 Mar 2024
the hostal has everything necessary for the stay, but it is in a very noisy and I felt a bit unsafe area, although nothing has happened to me
Comment from Hotel Management
18 Mar 2024 by Hostal Neptuno 1915, Hotel Management
Gracias por visitar nuestro hogar, esperamos poder recibirte nuevamente. ¡En Cuba nuestra casa es tu casa!
by A verified traveler
Posted 16 Mar 2024
Location, knowledge,professionalism and friendliness of the team especially Ana. The rooms are magnificent and very stylish. Definitely a home away from home. Location to all the spots within walking distance.
Comment from Hotel Management
17 Mar 2024 by Hostal Neptuno 1915, Hotel Management
Gracias por visitar nuestro hogar, esperamos poder recibirte nuevamente. ¡En Cuba nuestra casa es tu casa!
by A verified traveler
Posted 7 Mar 2024 on Orbitz
Comment from Hotel Management
29 Mar 2024 by Hostal Neptuno 1915, Hotel Management
Gracias por visitar nuestro hogar, esperamos poder recibirlos nuevamente. ¡En Cuba nuestra casa es tu casa!
by A verified traveler
Posted 19 Feb 2024
The staff was wonderful and helpful. The room size would have been ok for one person but pretty difficult with 2 guests.
Comment from Hotel Management
19 Feb 2024 by Hostal Neptuno 1915, Hotel Management
Tenemos 11 habitaciones: 1 Suite de grandes dimensiones, 8 habitaciones medianas y 2 habitaciones pequeñas... usted eligió alojarse en una habitación pequeña.Gracias por visitar nuestro hogar, esperamos poder recibirlos nuevamente. ¡En Cuba nuestra casa es tu casa!
