Ratings based on 286 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Property could do with a major refresh, only ok considering the price. The dining room was positively lugubrious.
by A verified traveler
Posted 15 Oct 2024
Great central hotel handy to everything. Stuff at the desk were helpful
Comment from Hotel Management
5 Nov 2024 by Hotel Reina Cristina, Hotel Management
Good afternoon Anita,We are so happy you enjoyed your stay and the hotels central location. We hope to see you again soon!
by A verified traveler from Saskatoon
Posted 12 Oct 2024
No complaints about the hotel at all except for the awful shower. Every time we showered, it soaked the bathroom and we had to use our towels to mop it up. All they have to do is put a shower curtain around the whole thing to fix it. We would stay here if they fixed the shower situation.
by A verified traveler
Posted 6 Oct 2024
The hotel itself was wonderful, it was walkable, clean and nice. Make double sure that your reservation covers the continental breakfast though, as even though we asked on the way in, as we were checking out the staff at the front desk charged an extra $30 because it wasn’t included in our original reservation.
by A verified traveler from Saskatoon
Posted 4 Oct 2024
It is a beautiful old hotel with friendly helpful staff. Our room had lots of closet space and the beds were comfortable. The air conditioning works well and is quiet.
We slept well as there was very little street noise.
Unfortunately, the shower and bath was not good. The shower had lots of pressure, but when you use it, water splashes all over the bathroom and we had to use most of our towels to mop it up. They need to fix this. In addition, the Wi-Fi is not good, and twice we blew breakers when we plugged in our phones to charge them.
Great location with lots of dining and shopping options. Fix the shower and Wi-Fi issues and we would definitely stay here again.
by A verified traveler
Posted 17 Jul 2024
Comfortable hotel around the corner from Plaza Trinidad. The room was bright and clean. The bathroom was large with a tub.
by A verified traveler
Posted 12 Jun 2024
Lovely old hotel. Very practical and very close to everywhere . I shall come back!
by A verified traveler
Posted 13 May 2024
near everything, shopping, restraunts, train, hop on hop on hop off,
by A verified traveler from Denver
Posted 7 May 2024
Staff very helpful. Location was close to areas of interest. Off site parking a little challenging but close by. Beds were not too comfortable. Breakfast buffet not very good.
by A verified traveler
Posted 24 Mar 2024
This hotel was Fantastic! TIP: if you are driving, there is a 15 min parking spot immediately to the right of the front door in the alley so you can check in and get instructions to the parking garage. Streets are narrow so do not upsize your rental vehicle! The hotel is in a perfect spot next to a small square where you can have a coffee and breakfast. Easy walking to every attraction you’d like to see, but to save some foot fatigue, you can take a bus or Uber to Alhambra. The hotel was clean, quiet, and comfortable. The staff was very helpful to recommend things to see and do. Buffet breakfast starts at 7:30 and has a good selection, but you could buy fruit across the street and eat in the square for half the cost. I highly recommend Reina Christina and would definitely stay here again!