Ratings based on 981 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
Construction all day and night long around the hotel. Extremely imconvenient ah hardly had any sleep. The hotel needa to mention this before offering accommodation. Its an expensive hotel and had zero rest at night. Extremely disappointed
Comment from Hotel Management
2 Jan 2025 by Inês Rocha Duty Manager , Hotel Management
Dear Mr. Prevost,Thank you so much for your kind review. I am pleased to know that you have had a wonderful stay with us at Palácio das Cardosas. I am delighted to hear that you were able to enjoy our beautiful city and appreciated all of our team's effort to make you visit a most memorable and comfortable one! I do hope to have the opportunity to welcome you back in the near future! Warmest regards
by A verified traveler
Posted 14 Dec 2024
There was a huge construction going on right smacked in front of the room. They worked till 11pm and starts the next morning like 5-6am. The drilling just went on and on and we had a terrible 2 nights stay.
Point is, we weren't informed by the hotel at all.
Bathroom floor in marble was not heated during winter and it’s very cold.
Other than this, the location of the hotel is a 5 star. Will have rated it a 5 stars if not for the construction
Comment from Hotel Management
2 Jan 2025 by Inês Rocha Duty Manager , Hotel Management
Dear Mr. Chen,Thank you so much for your kind review. I am pleased to know that you have had a wonderful stay with us at Palácio das Cardosas. I am delighted to hear that you were able to enjoy our beautiful city and appreciated all of our team's effort to make you visit a most memorable and comfortable one! I do hope to have the opportunity to welcome you back in the near future! Warmest regards
by A verified traveler from Frisco
Posted 5 Dec 2024
We had a great experience, the room was very nice, the service was outstanding. Highly recommended
Comment from Hotel Management
2 Jan 2025 by Inês Rocha Duty Manager , Hotel Management
Dear Mr. Andrade,Thank you so much for your kind review. I am pleased to know that you have had a wonderful stay with us at Palácio das Cardosas. I am delighted to hear that you were able to enjoy our beautiful city and appreciated all of our team's effort to make you visit a most memorable and comfortable one! I do hope to have the opportunity to welcome you back in the near future! Warmest regards
by A verified traveler from glen rock
Posted 4 Dec 2024
Love this hotel. Perfect location in Porto to get around and lovely amenities. Would stay again if traveling back to Porto
Comment from Hotel Management
2 Jan 2025 by Inês Rocha Duty Manager , Hotel Management
Dear Mrs. Botz,Thank you so much for your kind review. I am pleased to know that you have had a wonderful stay with us at Palácio das Cardosas. I am delighted to hear that you were able to enjoy our beautiful city and appreciated all of our team's effort to make you visit a most memorable and comfortable one! I do hope to have the opportunity to welcome you back in the near future! Warmest regards
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
2 Jan 2025 by Inês Rocha Duty Manager , Hotel Management
Dear Mrs. Chen,Thank you so much for your kind review. I am pleased to know that you have had a wonderful stay with us at Palácio das Cardosas. I am delighted to hear that you were able to enjoy our beautiful city and appreciated all of our team's effort to make you visit a most memorable and comfortable one! I do hope to have the opportunity to welcome you back in the near future! Warmest regards
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
2 Jan 2025 by Inês Rocha Duty Manager , Hotel Management
Dear Mr. Simpson,Thank you so much for your kind review. I am pleased to know that you have had a wonderful stay with us at Palácio das Cardosas. I am delighted to hear that you were able to enjoy our beautiful city and appreciated all of our team's effort to make you visit a most memorable and comfortable one! I do hope to have the opportunity to welcome you back in the near future! Warmest regards
by A verified traveler from Safety Harbor
Posted 23 Nov 2024
Comment from Hotel Management
2 Jan 2025 by Inês Rocha Duty Manager , Hotel Management
Dear Mrs. Zelaya,Thank you so much for your kind review. I am pleased to know that you have had a wonderful stay with us at Palácio das Cardosas. I am delighted to hear that you were able to enjoy our beautiful city and appreciated all of our team's effort to make you visit a most memorable and comfortable one! I do hope to have the opportunity to welcome you back in the near future! Warmest regards,
by A verified traveler from Doral
Posted 18 Nov 2024
Comment from Hotel Management
2 Jan 2025 by Inês Rocha Duty Manager , Hotel Management
Dear Mr. Cruz,Thank you so much for your kind review. I am pleased to know that you have had a wonderful stay with us at Palácio das Cardosas. I am delighted to hear that you were able to enjoy our beautiful city and appreciated all of our team's effort to make you visit a most memorable and comfortable one! I do hope to have the opportunity to welcome you back in the near future! Warmest regards
by A verified traveler
Posted 18 Nov 2024
It’s a pleasure being there
Comment from Hotel Management
2 Jan 2025 by Inês Rocha Duty Manager , Hotel Management
Dear Mr. Leemor,Thank you so much for your kind review. I am pleased to know that you have had a wonderful stay with us at Palácio das Cardosas. I am delighted to hear that you were able to enjoy our beautiful city and appreciated all of our team's effort to make you visit a most memorable and comfortable one! I do hope to have the opportunity to welcome you back in the near future! Warmest regards
by A verified traveler from GIBSONIA
Posted 7 Nov 2024
Very very friendly staff!!
Comment from Hotel Management
2 Jan 2025 by Inês Rocha Duty Manager , Hotel Management
Dear Mr. RajawatThank you so much for your kind review. I am pleased to know that you have had a wonderful stay with us at Palácio das Cardosas. I am delighted to hear that you were able to enjoy our beautiful city and appreciated all of our team's effort to make you visit a most memorable and comfortable one! I do hope to have the opportunity to welcome you back in the near future! Warmest regards
