Ratings based on 164 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2022
We chose this location and hotel as ity was with walking distance of Rolland-Garros as we attended the 2022 French Open.
by A verified traveler
not what i expect
Posted 24 Aug 2021 on Hotelsarrived at 10.30 pm from abroad - had alerted the hotel when booking, but receptionist was complaining reception closed at 11 pm. Hotel room was dirty - sheets on the floor, towels in the shower. Went down again, receptionist said he had already switched off the computer and wanted to go home but 'pas de problemes' (?) would find another room. Browsed to find a clean room ''but most available rooms were bigger' , 'in the worst case he would have to give me a bigger one', finally found a small room that had been cleaned. Next day, when i checked out, i mentioned to (another) receptionist that i had had to change rooms during the night, and he said 'yes, i heard, mais cest pas grave, pas de soucis' (?). No apologies, customer service non existant. did not feel welcome.
by A verified traveler
Posted 12 Feb 2021
by A verified traveler
Posted 17 Dec 2020 on Hotels
Comment from Hotel Management
18 Jan 2021 by Maeva, chef de réception, Hotel Management
Cher client,
La Villa Sorel vous remercie pour cette note positive. Nous espérons vous accueillir très prochainement dans votre "deuxième maison" lors de vos prochains séjours à Boulogne.
A très bientôt,
L'équipe de la Villa
by A verified traveler
Posted 26 Dec 2019 on Hotels
by A verified traveler
Lovely, small, friendly boutique style hotel
Posted 3 Jun 2019 on HotelsReally super, almost boutique style hotel. Great service, superb location for line 9 or 10 metro. Lots of bars restaurants and shops 2 minutes walk. Walking (or fun E-scooter) distance from Roland Garros. We loved it, sure you will too. Downside was wifi wasnt working whilst we stayed there so added to cost as needed to buy more data. Special mention to young girl working on sunday, very pleasant and lovely smiley welcome in the morning. If we return for RG we will look to stay here again. We found Monoprix shop, just 2 minutes away, a great place for v healthy snacks. Walked to the seine and a lovely park just down boulevard jean jaures (sp). Nice spot for quiet afternoon. Didnt eat breakfast but it looked fresh and fine for a quick continental. Lovely small courtyard to relax in, unfortunately so many French still smoke! Great trip.
Comment from Hotel Management
20 Jun 2019 by VILLA Sorel, Hotel Management
Dear David,
Thank you so much for your lovely comments on La VILLA Sore and we sincerely hope to welcoming you again in your 2nd house for Rolang Garros !
by A verified traveler
Posted 3 Jun 2019 on Wotif
Beautiful newly refurbished Hotel, really enjoyed our stay.
Comment from Hotel Management
20 Jun 2019 by VILLA Sorel, Hotel Management
Dear Guest,
Thank you very much for your positive comments and hope to welcome you again soon in your 2nd house in Boulogne Billancourt !
by A verified traveler
Good place; close to Rolland Garros ; monoprix nea
Posted 28 May 2019 on HotelsGood hotel overall; very new hotel
Location is quiet and safe
I think I can come back at this hotel again
Breakfast can be better; but a pleasant stay
Comment from Hotel Management
20 Jun 2019 by VILLA Sorel, Hotel Management
Dear Vinh,
Thank you very much for your positive comments and hope to welcome you again soon in your 2nd house in Boulogne Billancourt !
by A verified traveler
Good overall
Posted 27 May 2019 on HotelsThe hotel has been newly renovated, so very clean and basic. Easy access to Roland Garros.
Comment from Hotel Management
20 Jun 2019 by VILLA Sorel, Hotel Management
Dear Guest,
Thank you very much for your positive comments and hope to welcome you again soon in your 2nd house in Boulogne Billancourt !
by A verified traveler
DON'T COME HERE! THEY ARE CHEATS!
Posted 25 Jul 2018 on HotelsSTRONGLY RECOMMEND YOU STAY AWAY FROM THIS PLACE!!!
1. Cheats! They told us breakfast was included in our booking when we checked in, but when we checked out, they wanted to charge us €80 for breakfast! When we refused to pay as we did not agree to paying this beforehand, the old blonde lady told us that even though the hotel staff made a mistake, that we still have to pay for some of the breakfast to help fix the mistake They made! When we refused, that rude lady called us “small” for not wanting to pay for THEIR MISTAKE!
They are ridiculous for not taking full responsibility for their own mistakes! It is not how a good business should be managed, and they need to get a new management team!
That old blonde lady should be FIRED! Her attitude was terrible and Rude! She gives French people a bad name! And all guests should STEER CLEAR of this Terrible place!
2. Terrible Service! They didn’t refill our toilet paper, the bath gels/shampoos, etc. It is usually a standard common practice to refill things, but apparently, not here.
3. Noisy! A building across this hotel has roof top parties. They blast their music sooooo loud, it’s like the club was inside our room! I couldn’t sleep all night and the music didn’t die down until 3am? 4am?
4. The rooms are TINY! Can barely open a suitcase on the ground.
5. No AC in the room, so it can get Hot in there. And after a long day of sightseeing, not having AC is terrible.
