Ratings based on 348 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from SAN FRANCISCO
Posted 6 Nov 2024
Convenience to Central.
Abundance of public transport - tram, bus and MTR.
Vibrancy of neighbourhood.
Comment from Hotel Management
6 Nov 2024 by Angela Li, Hotel Management
Dear Janie,Thank you for your full score review. On behalf of the team, we look forward to welcoming you in the near future!Best regards,Angela LiGuest Experience Manager
by A verified traveler from San Jose
Posted 29 Oct 2024
I love everything about this hotel. Clean, well maintained property. Friendly staff. Spacious rooms with ample of sunlight and stunning view. The neighborhood is very walkable with lots of excellent restaurants and shops nearby. Will definitely stay here again for my next visit.
Comment from Hotel Management
6 Nov 2024 by Angela Li, Hotel Management
Dear Mona,Warmest greetings from The Jervois! We sincerely appreciated your FULL score review and thank you for choosing The Jervois as your temporary home.Our location is indeed great with many restaurants and shops in our vicinity, whilst Macau Ferry Terminal, Hong Kong Airport Express Station, Central Pier, Soho District, Hollywood Road (names second coolest street in the world) and Lan Kwai Fong are all within short ride or 15-20 minutes walk.It is truly our pleasure to learn that you had an unexpected stay with us and your compliment to us will be share to the team. We look forward to welcoming you again!Best regards,Angela LiGuest Experience Manager
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
6 Nov 2024 by Angela Li, Hotel Management
Dear Michael,Thank you for your full score review and we look forward to welcoming you back again!Best regards,Angela LiGuest Experience Manager
by A verified traveler
Posted 11 Sep 2024
Very spacious and clean rooms. Excellent customer service. Near to public transport.
Comment from Hotel Management
11 Sep 2024 by Angela Li, Hotel Management
Dear Ankur,Thank you for choosing The Jervois as your temporary home and the compliment about Guest Experience Team. It is so amazing to receive this kind of feedback from our guests. We look forward to welcome you back in the near future. Best regards,Angela LiGuest Experience Manager
by A verified traveler from new york
Posted 29 Aug 2024
Centrally located in Sheung Wan close to the MTR station. Many cafés located in the surrounding streets in the morning.
Rooms are larger than most of the same price point in HK, which there only being two rooms per floor.
-Check-in was quick and efficient.
-Gym could be better appointed but it is 24hrs and you can access the space simply with your hotel card.
Comment from Hotel Management
11 Sep 2024 by Angela Li, Hotel Management
Dear Nelson,Warmest greetings from The Jervois! We sincerely appreciated your comments and thank you for choosing our hotel as your temporary home.Our location is indeed great with many restaurants and shops in our vicinity, whilst Macau Ferry Terminal, Hong Kong Airport Express Station, Central Pier, Soho District, Hollywood Road (names second coolest street in the world) and Lan Kwai Fong are all within short ride or 15-20 minutes walk.We look forward to hosting your stay in the near future!
by A verified traveler
Posted 22 Aug 2024
This is the third time I’m here, lovely and would definitely come back again
Comment from Hotel Management
11 Sep 2024 by Angela Li, Hotel Management
Dear Cheuk Wai,Thank you for your ongoing support to us. On behalf of the team, we look forward to welcoming you very soon!Best regards,Angela LiGuest Experience Manager
by A verified traveler
Posted 17 Aug 2024
Comment from Hotel Management
20 Aug 2024 by Angela Li, Hotel Management
Dear Sufian,Thank you for your full score review to us. We look forward to welcoming you back very soon!Best regards,Angela LiGuest Experience Manager
by A verified traveler
Posted 16 Aug 2024
Very friendly staff clean quiet walkable to many places 👍👍👍
Comment from Hotel Management
18 Aug 2024 by Angela Li, Hotel Management
Dear Ka Ming,Thank you for your FULL score review to The Jervois. I an glad to review your compliment to the team and the location of our hotel. On behalf of us all, we look forward to welcoming you again in the nearby future!Best regards,Angela LiGuest Experience Manager
by A verified traveler
Posted 15 Aug 2024
Very central location. Unit well equipped and new and very pleasant.
Comment from Hotel Management
18 Aug 2024 by Angela Li, Hotel Management
Dear Alfred,Thank you for your full score review to The Jervois for your recent stay. We look forward to hosting your stay again in the near future!Best regards,Angela LiGuest Experience Manager
by A verified traveler
Posted 12 Aug 2024
Front desk reception was polite and welcoming. Detailed in explaining available services/facilities and policies. Property was within walkable distance to the MTR station (Sheung wan) as well as many popular good eateries nearby. Enjoyed the room amenities too( Netflix, filtered water, Nespresso, designer toiletries) room was clean and tidy too! Received a good bottle of wine (VIP) and got an high level with great city view too. Overall pleasant stay here!
Comment from Hotel Management
18 Aug 2024 by Angela Li, Hotel Management
Dear Darsha,Warmest greetings from The Jervois. Thank your for your positive comments about your recent stay and the compliment to the front desk associates. On behalf of us all, we look forward to hosting your stay again in the near future!Best regards,Angela LiGuest Experience Manager
