Ratings based on 1,269 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Toilet, washroom was quite dirty with stains on the bottom of wall and shower area. It was quite disgusting and gross.
by A verified traveler
Posted 11 Dec 2024
Convenient and quiet
by A verified traveler
Posted 11 Dec 2024
Convenient and clean
by A verified traveler
Posted 11 Dec 2024
The room had a terrible orange tint on the window that made it be fully orange when day light came through. Overall a very basic and dated room. Minifridge did make noise but cooled nothing. Good locatiob but not recomendable at all.
by A verified traveler
Posted 7 Dec 2024
The hotel is nice and the location is convenient. Public transportation are everywhere near the area.
by A verified traveler
Posted 5 Dec 2024
by A verified traveler
Posted 4 Dec 2024
Good location. Good staff.
by A verified traveler
Posted 4 Dec 2024
Friendly staff. Some street bus and tram traffic noisy. A long waiting elevator going up or down.
Comment from Hotel Management
6 Dec 2024 by Jennifer Siu, Hotel Management
Dear Tenny,Thank you for your appreciation towards our staff.Regarding the soundproofing of rooms, we are sorry for your unpleasant experience. Our team has been aware of your comment and we are happy to assist you to move rooms if there are sounds bothering you, please feel free to ask our Manager on Duty for assistance.Our elevator system was designed for higher efficiency and performance. The elevator on each trip makes a maximum 3 intermediate stops in order to reduce passenger waiting and traveling time. We try our best to minimize the passenger waiting time however the elevators may be loaded to full capacity during peak hours and we are sorry for the inconvenience caused to you.Thank you again for your feedback. At ibis we always try to offer our guests the ultimate comfort and well-being at the best price. We look forward to welcoming you back on your next visit to Hong Kong.Kind regards,Jennifer SiuHotel Operations Manager
by A verified traveler
Posted 4 Dec 2024
Very safe and convenient location. Good customer service. Reasonable price.
by A verified traveler
Posted 2 Dec 2024
Good location for transport links to all Hong Kong has to offer. A11 bus to airport 50m, trams to Causeway Bay 50m, MTR Sheung Wan 0.5km, Macau Ferry 200m or so.
Good clean basic room in a safe area.
