Ratings based on 979 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Hotel entrance underwhelming. A small door on Main Street which could not be used to enter. So main entrance is in the lane with street vendors. Hotel has no lobby. Once you enter, signs indicate check in counters are on 7th floor where there is a counter.
Our room had a dumpy view of next door building scaffolds. Busy street has many dried goods stores. Feels dumpy. Two streets over, we discovered the Sun Yat Sen Park — very lovely. We would not stay here again.
by A verified traveler
Posted 7 Nov 2024
good overall
by A verified traveler
Posted 6 Nov 2024
Difficult to find the access door down an alleyway.
Room was ok for the money.
by A verified traveler
Posted 1 Nov 2024
Room size is good, good view of some parts of the harbour, clean n modern design. Everything is good except the hotel entrance which is kind of hidden in a lane n not accessible by taxi. I have to get off taxi n drag the luggages to the entrance.
Staff is friendly n courteous.
by A verified traveler
Posted 14 Oct 2024
The guard is very responsible and lead us to MTR entrance A1 , as we carry large suitcases, this helped us a lot of time for us to catch high speed train to China
by A verified traveler
Posted 28 Sep 2024
Hong Kong is not a cheap place, but this hotel was excellent and afforable. Nice big, comfortable room. Great location - walking distance to loads of places and near the ferry - for a trip to Macau - and the harbour for the light show. Great hotel
by A verified traveler
Posted 18 Sep 2024
The hotel is located in the very convenient area to take a bus, a tram, and subway, and many shops around in a walking distance. Room is clean but one outlet was not working to charge. There are no outlets around the beds if you want to charge your phone or your tablet. The security guard at the entrance called Tom Chang is very friendly with big smiling always, gave us many local tips for both Hong King and Macau. We enjoyed to stay at this hotel.
by A verified traveler
Posted 15 Sep 2024
This hotel has black mould in its rooms. It is not safe to stay in. If I could give negative rating I would. Staff refused a refund even though I left the hotel due to health issues with their black mould. Terrible. Never ever stay here. Negative 10 rating on all fronts.