Ratings based on 236 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
Fantastic property
Comment from Hotel Management
17 Dec 2024 by Michael Leung, Hotel Management
Thank you very much for taking the time to share your feedback. We're glad to hear that you a wonderful stay with us. It is always our pleasure to receive feedback from our valuable guest. Thank you again for choosing Butterfly hotels and we look forward to welcoming you back in near future. With Warm Regards, Michael Leung Front Office Manager
by A verified traveler
Posted 9 Dec 2024
Close to everything
Comment from Hotel Management
10 Dec 2024 by Michael Leung , Hotel Management
Thank you very much for taking the time to share your feedback. We're glad to hear that you a wonderful stay with us and we highly appreciated your kind words on our hotel location. It is always our pleasure to receive feedback from our valuable guest. Thank you again for choosing Butterfly hotels and we look forward to welcoming you back in near future. With Warm Regards, Michael Leung Front Office Manager
by A verified traveler
Posted 28 Oct 2024
I liked that I liked it.
Comment from Hotel Management
29 Oct 2024 by Michael Leung , Hotel Management
Thank you for sharing your comment regarding the recent stay at Butterfly on LKF. We are delighted to hear that you enjoyed every moment with us. Thank you again for your support and we look forward to welcoming you back in the future. With Warm Regards, Michael Leung Front Office Manager
by A verified traveler
Posted 2 Oct 2024
Nice place to stay if you visit HK for a couple of days.
Comment from Hotel Management
4 Oct 2024 by Michael Leung , Hotel Management
Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the stay with us. Thank you again for sharing your experience and we look forward to welcoming you back on your next stay in Hong Kong. With Warm Regards, Michael Leung Front Office Manager
by A verified traveler
Posted 16 Sep 2024 on Hotels
Very convenient location, walking distance to central and HK stations.
No fuss check-in and out; responsive and friendly staff.
Too bad it doesn't come with a gym, would have been the perfect affordable hotel of choice.
Comment from Hotel Management
17 Sep 2024 by Michael Leung, Hotel Management
Thank you very much for taking the time to share your feedback. We're glad to hear that you enjoy the stay with us. It is always our pleasure to receive feedback from our valuable guest. Thank you again for choosing Butterfly hotels and we look forward to welcoming you back in near future. With Warm Regards, Michael Leung Front Office Manager
by A verified traveler
Recommend for a short stay (1-2 nights)
Posted 5 Sep 2024 on HotelsThe location of this hotel is perfect - a few minutes walk to Central Station and surrounded by tons of great eats and drinks. Yes, it's right in the heart of the main party/nightlife area but as long as you're on one of the higher floors (18+) then you don't really hear the commotion coming from the streets. The staff is very kind.
The shower design is horrible - our first one leaked so much that we had to move rooms. And then in our second room our shower still leaked as well. Carpet/furniture is very stained in both rooms we stayed in.
Comment from Hotel Management
9 Sep 2024 by Michael Leung, Hotel Management
Thank you for taking the time to share your feedback. We are glad to hear that our hotel location and staff services met your expectation. Please also accept my apology for the bathroom issue which ruined your experience. Your valuable comments allows us to understand the areas where we still need to improve. Thank you once again for choosing Butterfly on LKF and we appreciate your valuable feedback. With Warm Regards, Michael Leung Front Office Manager
by A verified traveler from Arcadia
Posted 10 Aug 2024
Good location to access to subway and bars areas for night life.
Comment from Hotel Management
13 Aug 2024 by Front Office Manager - Michael Leung , Hotel Management
Thank you for taking the time to share your feedback. It is always a great pleasure to learn how our guests enjoyed their stay with us. Thank you for choosing Butterfly Hotels. Please keep us in mind for your next visit to Hong Kong and we all look forward to serving you again.With Warm Regards, Michael LeungFront Office Manager
by A verified traveler
Posted 20 Jul 2024
The property was perfectly located in LKF with efficient and friendly staff who couldn’t do enough for us. The manager was amazing and made sure we were looked after. Will definitely be back.
Comment from Hotel Management
22 Jul 2024 by Michael Leung , Hotel Management
Thank you very much for taking the time to share your feedback. We're glad to hear that you have a perfect stay with us and we highly appreciated your kind words on our staff services. It is always our pleasure to receive feedback from our valuable guest. Thank you again for choosing Butterfly hotels and we look forward to welcoming you back in near future. With Warm Regards, Michael Leung Front Office Manager
by A verified traveler
Great stay!
Posted 8 Jun 2024 on HotelsFast check-in. Kind and efficient staff. Checked in 10 minutes to 2:00 pm so had to stay on a low floor (9th) with a handicapped room, would have preferred higher views. No more than two people can stay in these snug rooms. The shower was uncomfortably low and made a mess because there was no tub or barrier for the water. However, overall the stay was comfortable without noise issues or anything. Amazing central area for a day of being a tourist before a flight.
Comment from Hotel Management
11 Jun 2024 by Michael Leung , Hotel Management
Thank you for taking the time to share your feedback. We are glad to hear your kind words to our hotel location. Your valuable comments allows us to understand the areas where we still need to improve. Thank you for choosing Butterfly hotels and we look forward to welcoming you back in near future. With Warm Regards, Michael Leung Front Office Manager
by A verified traveler
Posted 31 May 2024 on Hotels
Comment from Hotel Management
4 Jun 2024 by Michael Leung, Hotel Management
Thank you very much for taking the time to share your feedback. We're glad to hear that you a perfect stay with us. It is always our pleasure to receive feedback from our valuable guest. Thank you again for choosing Butterfly hotels and we look forward to welcoming you back in near future. With Warm Regards, Michael Leung Front Office Manager
