Ratings based on 621 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Stefania Corradini - reservation manager , Hotel Management
Dear Mansour,Thank you very much for your kind review! We are really pleased to know that you enjoyed your stay and appreciated our cleanness and our staff !We hope to have the opportunity to welcoming you back in the future.Kind regards,
by A verified traveler
Posted 26 Oct 2024
Very close to metro service and quiet relaxing place. Staff very friendly.
Comment from Hotel Management
28 Oct 2024 by Laura R. - Front Office Manager, Hotel Management
Dear Lloyd Thank you for your feedback and for choosing Crowne Plaza Milan City! We're glad you enjoyed our convenient location near the metro. I’m also pleased to know that you appreciated our friendly staff!We hope to welcome you back for an even more seamless stay!Kind regards,
by A verified traveler
Posted 26 Oct 2024
I loved this place, very clean and people were really nice. Very convenient and close to the subway and train station.
Comment from Hotel Management
28 Oct 2024 by Laura R. - Front Office Manager, Hotel Management
Dear Sandra Thank you very much for your kind review! We are really pleased to know that you enjoyed your stay and appreciated our cleanness and our staff !We hope to have the opportunity to welcoming you back in the future.Kind regards,
by A verified traveler
Posted 19 Oct 2024
Excellent area
Comment from Hotel Management
21 Oct 2024 by Stefania Corradini - reservation manager , Hotel Management
Thank you for sharing your feedback regarding your recent experience at Crowne Plaza Milan City. We are truly delighted to know that you enjoyed your stay with us and we look forward to welcoming you back in future With best regards,
by A verified traveler
Posted 15 Sep 2024
We would have loved the pool to be heated.
Comment from Hotel Management
16 Sep 2024 by Stefania Corradini - reservation manager , Hotel Management
Thank you for sharing your feedback regarding your recent experience at Crowne Plaza Milan City. We are truly delighted to know that you enjoyed your stay with us and we look forward to welcoming you back in future With best regards,
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Stefania Corradini - reservation manager , Hotel Management
Thank you for sharing your feedback regarding your recent experience at Crowne Plaza Milan City. We are truly delighted to know that you enjoyed your stay with us and we look forward to welcoming you back in future With best regards,
by A verified traveler
Posted 2 Sep 2024
This was a fantastic stop for us.the staff were so friendly and helpful. The pool area was fantastic and it's a great location to stay. Not far to walk to the central train station and the subway is right outside the hotel. Fantastic hotel and highly recommended.
Comment from Hotel Management
2 Sep 2024 by Stefania Corradini - reservation manager , Hotel Management
Thank you for sharing your feedback regarding your recent experience at Crowne Plaza Milan City. We are truly delighted to know that you enjoyed your stay with us and we look forward to welcoming you back in future With best regards,
by A verified traveler
Posted 1 Sep 2024
Only one issue 3 person room and 2 cups asked 2times still only 2 cups
Comment from Hotel Management
2 Sep 2024 by Stefania Corradini - reservation manager , Hotel Management
Thank you for sharing your feedback regarding your recent experience at Crowne Plaza Milan City. We are truly delighted to know that you enjoyed your stay with us and we look forward to welcoming you back in future With best regards,
by A verified traveler
Posted 16 Aug 2024
Comment from Hotel Management
22 Aug 2024 by Laura R. Front Office Manager., Hotel Management
Dear Cassie,Thank you for rating your recent stay and for having chosen Crowne Plaza Milan City.I'm sorry that our hotel didn't impress you enough. We do hope to have the opportunity to welcome you back and try to leave you a better memory. Kind regards,
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Stefania Corradini - reservation manager , Hotel Management
Thank you for choosing Crowne Plaza Milan City !Your opinion is very important to us.Hoping to welcome you in the next future we wish a lovely day ahead
