Ratings based on 1,137 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Vaughn
Posted 27 Nov 2024
This is s great location to the Port of Long Beach and LA HARBOR.
by A verified traveler
Posted 27 Nov 2024
Friendly receptionist when we arrived late. He made sure we were booked on the Port Shuttle Bus
by A verified traveler
Posted 27 Nov 2024
Staff was very helpful & kind even after our stay there.. really appreciated the hospitality. We were traveling with 4 children and they let us use their bathroom card while we waited a couple hours for our shuttle back to the airport!
by A verified traveler
Posted 24 Nov 2024
Convenient place when going to the Cruise ship,great food for breakfast.room is clean.
Comment from Hotel Management
24 Nov 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to share your feedback on your recent stay at Crowne Plaza Los Angeles Harbor. We are delighted to hear that you enjoyed the convenient location for your cruise ship and found our breakfast offerings to your liking. Our team works hard to ensure that all guests have a clean and comfortable stay with us. We hope to welcome you back again in the future.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Crowne Plaza Los Angeles Harbor. We appreciate your feedback and are glad to hear that you chose to stay with us. We hope you had a comfortable stay and were able to enjoy our amenities. Please feel free to reach out to us directly if there is anything we can do to enhance your experience in the future. We look forward to welcoming you back soon.
by A verified traveler from Salem
Posted 24 Nov 2024
The property was convenient to the cruise port. Staff were very helpful. There was a wonderful breakfast in the morning.
Comment from Hotel Management
24 Nov 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Crowne Plaza Los Angeles Harbor. We are delighted to hear that you found our property convenient and our staff helpful during your visit. It's great to know that you enjoyed the breakfast options provided. We strive to provide all of our guests with a comfortable and enjoyable experience, and we hope to welcome you back again in the future.
by A verified traveler
Posted 22 Nov 2024
Love this place. Will stay again on next cruise.
Comment from Hotel Management
22 Nov 2024 by Marketing Manager, Hotel Management
Thank you for choosing Crowne Plaza Los Angeles Harbor for your stay before your cruise. We are thrilled to hear that you enjoyed your time with us and that you plan to return for your next cruise. Our team looks forward to welcoming you back for another excellent stay in the near future.
by A verified traveler from Prescott
Posted 21 Nov 2024
Property is clean, dinner was good, checkin was easy and fast. Signed up for transfer to ship which was easy to do. Would love to see them put a black wash cloth for makeup removal in the bathroom.
Comment from Hotel Management
21 Nov 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay at Crowne Plaza Los Angeles Harbor and found the property to be clean, dinner to be good, and the check-in process to be easy and fast. We are also glad that you found signing up for the transfer to the ship to be easy. Your suggestion regarding the black wash cloth for makeup removal in the bathroom is noted and will be shared with our team for consideration. We hope to welcome you back again in the future.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Crowne Plaza Los Angeles Harbor. We appreciate your feedback and are pleased to hear that you had an overall positive experience during your time with us. We strive to provide all of our guests with exceptional service and accommodations, and we hope to welcome you back again in the future for another enjoyable stay.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to review your stay at Crowne Plaza Los Angeles Harbor. We are thrilled to hear that you had a wonderful experience with us and that we were able to meet your expectations. Our team strives to provide top-notch service and amenities for all of our guests. We hope to welcome you back for another excellent stay in the future. Thank you for choosing Crowne Plaza Los Angeles Harbor.
