Ratings based on 1,135 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Love this place. Will stay again on next cruise.
Comment from Hotel Management
22 Nov 2024 by Marketing Manager, Hotel Management
Thank you for choosing Crowne Plaza Los Angeles Harbor for your stay before your cruise. We are thrilled to hear that you enjoyed your time with us and that you plan to return for your next cruise. Our team looks forward to welcoming you back for another excellent stay in the near future.
by A verified traveler from Prescott
Posted 21 Nov 2024
Property is clean, dinner was good, checkin was easy and fast. Signed up for transfer to ship which was easy to do. Would love to see them put a black wash cloth for makeup removal in the bathroom.
Comment from Hotel Management
21 Nov 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay at Crowne Plaza Los Angeles Harbor and found the property to be clean, dinner to be good, and the check-in process to be easy and fast. We are also glad that you found signing up for the transfer to the ship to be easy. Your suggestion regarding the black wash cloth for makeup removal in the bathroom is noted and will be shared with our team for consideration. We hope to welcome you back again in the future.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Crowne Plaza Los Angeles Harbor. We appreciate your feedback and are pleased to hear that you had an overall positive experience during your time with us. We strive to provide all of our guests with exceptional service and accommodations, and we hope to welcome you back again in the future for another enjoyable stay.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to review your stay at Crowne Plaza Los Angeles Harbor. We are thrilled to hear that you had a wonderful experience with us and that we were able to meet your expectations. Our team strives to provide top-notch service and amenities for all of our guests. We hope to welcome you back for another excellent stay in the future. Thank you for choosing Crowne Plaza Los Angeles Harbor.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Crowne Plaza Los Angeles Harbor. We appreciate all feedback from our guests as it helps us to continually improve and enhance the overall experience we provide. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
by A verified traveler from thousand oaks
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave us a 5-star rating! We are thrilled to hear that you enjoyed your stay at Crowne Plaza Los Angeles Harbor. We appreciate your feedback and hope to welcome you back again soon for another excellent experience.
by A verified traveler
Posted 15 Nov 2024
Great area
Comment from Hotel Management
16 Nov 2024 by Marketing Manager, Hotel Management
Thank you for your positive review of Crowne Plaza Los Angeles Harbor! We are delighted to hear that you enjoyed your stay and found the area to be to your liking. Our team works hard to provide a comfortable and welcoming experience for all of our guests, and we appreciate your feedback. We hope to have the opportunity to welcome you back again soon for another fantastic stay.
by A verified traveler
Posted 12 Nov 2024
Our toilet didn’t work and the hotel security was a little tight for our preferences. Staff was great though!!!
Comment from Hotel Management
13 Nov 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed the service provided by our staff during your stay. We apologize for any inconvenience you experienced with the facilities and security measures. Your comments are valuable to us as we continuously strive to improve our guests' experience. We hope to welcome you back in the future for a more seamless stay.
by A verified traveler
Posted 11 Nov 2024
Very nice! Not fancy but very clean. They could have more staff at the front desk. We were fine when we checked in early but every time we walked through the lobby there were dozens of people waiting in line to check in.
Comment from Hotel Management
13 Nov 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave a review. We are glad to hear that you found our hotel to be clean and enjoyed your stay overall. We appreciate your feedback regarding the front desk staffing and will certainly take it into consideration as we strive to improve our guest experience. We hope to welcome you back in the future.
by A verified traveler from Waikoloa
Posted 11 Nov 2024
Nice hotel, great location for our cruise.
Comment from Hotel Management
13 Nov 2024 by Marketing Manager, Hotel Management
Thank you for your positive review of Crowne Plaza Los Angeles Harbor! We are glad to hear that you enjoyed your stay and found our location convenient for your cruise. We hope to welcome you back again in the future for another memorable stay. Thank you for choosing to stay with us.
