Ratings based on 417 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
by A verified traveler
Posted 24 Nov 2024
Everything at the building was good but, didn’t like staying at the first floor rooms, too much going on on the hallways and not as quiet as being at the top floor rooms.
by A verified traveler
Posted 21 Nov 2024
I was in town on business. It was fairly close to where I was working. The staff was warm and welcoming. The parking area had enough area. The room was clean and breakfast was done well. Was close to several restaurants.
Overall was a good experience.
by A verified traveler from Freeport
Posted 1 Nov 2024
Didn’t like hotel conditions or morning staff, morning of departure as she stated she didn’t care about my room concerns as the whole hotel was falling apart.
Comment from Hotel Management
1 Nov 2024 by Management and Staff, Hotel Management
William,Thank you for your feedback. We do apologize this was your experience with our property. We very rarely hear negative reviews concerning our staff. They have all been with our property and Marriott for several years. So we do apologize they did not meet your expectations. We will use this review as a teachable moment for the team. Thank you.
by A verified traveler
Posted 23 Oct 2024
Would love to have had an opportunity for late check out as check out was noon and my flight out of OKC was at 530, due to no late check out I had to sit at the airport for hours before. I was offered to pay for another day if I wanted late check out, ridiculous! Also needs to provide more amenities in the room. Other than that perfect stay. Rooms clean beds comfortable
Comment from Hotel Management
24 Oct 2024 by Fairfield Front Desk Staff, Hotel Management
Allison, we do apologize we failed to meet your late check out expectations. We do offer late check outs to our guests based on availability and/or to Marriott Bonvoy members. We can not always meet every request for late check outs, but do out best to accommodate. We do apologize your scheduled flight departed past our check out time. We wish you the best in your future travels.
by A verified traveler
Posted 21 Oct 2024
Loved the location and the facility was very nice. The room was beautiful and clean but the best was uncomfortable and the hallway was loud.
by A verified traveler
Posted 18 Oct 2024
by A verified traveler
Posted 18 Oct 2024
We chose the Fairfield Inn near the OKC airport because it offered roundtrip airport shuttle service. The rates were reasonable for a last minute change of plans in our itinerary. Our check-out and flight would occur before we could take advantage of the complimentary breakfast which was a nice draw. The check-in staff was courteous. The facilities and the room was clean. Our only complaint is the thin walls separating one room to another. We heard noises from next door room down to the snoring at 2:00 am. If you a deep sleeper than this is not a showstopper.
by A verified traveler
Posted 14 Oct 2024
Excellent
by A verified traveler
Posted 12 Oct 2024
