Ratings based on 977 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Lindsay, Hotel Management
Thank you for recently commenting on our hotel. We are thrilled to see you enjoyed your stay and we hope to see you again soon!
by A verified traveler
Posted 18 Nov 2024
I enjoyed my stay and staff were really great helping with the check-in/out
Comment from Hotel Management
19 Nov 2024 by Talor, Hotel Management
Thank you for choosing Hilton Garden Inn Pittsburgh University Place. We appreciate the feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 17 Nov 2024
It was amazing
Comment from Hotel Management
19 Nov 2024 by Talor, Hotel Management
Thank you for choosing Hilton Garden Inn Pittsburgh University Place. We appreciate the feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 13 Nov 2024
Location to university services
Comment from Hotel Management
16 Nov 2024 by Talor, Hotel Management
Thank you for choosing Hilton Garden Inn Pittsburgh University Place. We appreciate your feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Talor, Hotel Management
Thank you for choosing Hilton Garden Inn Pittsburgh University Place. We appreciate your feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 7 Nov 2024
professional staff, very helpful and courteous. Very nice hotel, spacious, and the bed is perfect for me (not too soft, not too hard).
Comment from Hotel Management
9 Nov 2024 by Talor, Hotel Management
Thank you for the feedback! So glad you had a great experience!
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Talor, Hotel Management
Thank you for the feedback!
by A verified traveler
Posted 4 Nov 2024
The older bald man at the counter is rude and lazy. I also reported that the couple next to our room were fighting all night and banging on walls and yelling. Was not able to sleep all night, felt unsafe, called the desk and they told me that someone would go and check on it. No one ever did, I was also told that I would get a small credit on my room, never saw that credit. For this hotel to be a Hilton I expected a better stay. I have always stayed at more affordable hotels with better service. This is the first time that I stayed at a Hilton . Will never stay in one again . Sadly yo say that one person ruins it for all. You should not have someone working there is that unhappy to be there. The bartenders at the bar were also rude and didn’t look happy to be there.
Comment from Hotel Management
9 Nov 2024 by TD, Hotel Management
I apologize for your poor experience. Please reach out to the hotel directly to communicate with their management team.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Lindsay, Hotel Management
Thank you for recently rating your stay. We are happy to hear that you enjoyed the hotel. We hope to see you again!
by A verified traveler
Posted 1 Nov 2024
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Comment from Hotel Management
1 Nov 2024 by Talor, Hotel Management
Good morning!Thank you for choosing Hilton Garden Inn University Place. We appreciate your feedback and look forward to welcoming you back.
