Ratings based on 64 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
4.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Great beds
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello Mary K,We are pleased to hear that you found our beds comfortable during your stay. We appreciate your feedback and hope you had a restful experience overall. If you have any further comments or suggestions, please feel free to reach out to our management team.
by A verified traveler
Posted 16 Nov 2024
Greta stay overall
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello Alec,We're pleased to hear you had a good stay. Should you have any further feedback, please do not hesitate to reach out to our management team. We hope to welcome you back in the future for an even better experience.
by A verified traveler
Posted 27 Oct 2024
Our first night we had to request new bed sheets and comforter. The front desk said they would send someone right over, after a little over an hour we went down and retrieve the sheets ourselves. There was no comforters to give so we adjusted the temp to sleep with a flat sheet. Once we started changing the sheets we noticed just how dirty the bedding we were removing (makeup stains, red stains, also clear white sticky substance on the side,use your imagination) it was SO nasty. I have never seen anything like this. That was just the start, there are more concerns with this property of course but let's just say we will NOT be returning.
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Hello Kevin,We apologize for the inconvenience you experienced with your bedding during your stay. Our team strives to address guest requests promptly, and we regret any delays you encountered. Rest assured, your feedback will be shared with our staff to ensure necessary improvements are made. We appreciate you bringing this to our attention and regret to hear that you've chosen not to return.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Manager, Hotel Management
Hello Shayla,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We are glad you had a great time with us, and we look forward to serving you again.
by A verified traveler
Posted 21 Oct 2024
Clean room but barely anything there for breakfast- Definitely not worth the extra money for breakfast-
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello Elizabeth,We appreciate your feedback on the cleanliness of your room. We apologize if the breakfast offerings did not meet your expectations. Your comments will be shared with our team for review and improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 20 Oct 2024
Very calming and makes you feel so peaceful the staff is super friendly and welcome you back when you check in time after time
Comment from Hotel Management
22 Oct 2024 by Manager, Hotel Management
Hello DeAna,We're delighted to hear that you found our hotel calming and our staff friendly. Your feedback is much appreciated, and we look forward to welcoming you back again in the future.
by A verified traveler
Posted 17 Oct 2024
Was a great location for us to stay over night before traveling back home after a wedding in the area. Love everything about the room except the metal under the bed that was a little noisy when turning over and the boom when you hit it with your foot was super loud. Other wise was just right in every way.
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Christina,Thank you for staying with us and for your feedback. We're glad you enjoyed our convenient location and the room overall. We appreciate your comments about the noise and will share them with our team for future improvements. Your comfort is important to us, and we hope you had a pleasant journey back home after the wedding.
by A verified traveler
Posted 11 Oct 2024
I like the room because it was clean and I felt safe
Comment from Hotel Management
13 Oct 2024 by Manager, Hotel Management
Hello Franklin,We are pleased to hear that you enjoyed the cleanliness of your room and felt safe during your stay. Providing a comfortable and secure environment for our guests is always a top priority for us. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to our management team directly.
by A verified traveler
Posted 6 Oct 2024
Good property but exoedia charged me twice
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Hello Rayan, We apologize for any inconvenience you experienced with your billing. Please reach out to our management team directly to address this matter further and allow us to assist you accordingly. Your satisfaction is our top priority, and we appreciate your feedback to ensure a pleasant stay for all our guests.
by A verified traveler
Posted 6 Oct 2024
The bedsheets had mold on it and dirty
Comment from Hotel Management
7 Oct 2024 by Manager, Hotel Management
Hello Piles, We apologize for your experience and appreciate your feedback. We encourage all guests to reach out to our management team directly to address any concerns during their stay. Your comments will help us improve our services for future guests.
