Ratings based on 987 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Had a reservation for two queen beds and they gave us a king said the didn’t have any which the did cause we saw them with the doors open already cleaned??
Comment from Hotel Management
30 Oct 2024 by c, Hotel Management
We are sorry you were disappointed with your accommodations. We do our best to accommodate our guest requests. We are currently housing many families displaced by Hurricane Milton and a majority of the 2 queen rooms are occupied. We also don't leave our guest room doors open, so I'm confused as to how you saw the room type or condition. Again, we are sorry you were disappointed with your room.
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
11 Oct 2024 by c, Hotel Management
We appreciate your business and thank you for taking time to respond to the survey. We are happy to hear that you enjoyed your stay with us recently. We hope you will keep us in mind the next time your travels bring you to the Naples area.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
26 Sep 2024 by c, Hotel Management
We appreciate your business and thank you for taking time to respond to the survey. We are happy to hear that you enjoyed your stay with us recently. We hope you will keep us in mind the next time your travels bring you to the Naples area.
by A verified traveler
Posted 21 Sep 2024
Always love Hampton pillows. They have the best pillows
Comment from Hotel Management
21 Sep 2024 by xd, Hotel Management
We appreciate your business and thank you for taking time to respond to our survey. we are happy to hear that you enjoyed your stay with us recently. We hope you will keep us in mind the next time your travels bring you to the Naples area.
by A verified traveler
Posted 17 Sep 2024
The property staff was very friendly. We can try to improve the breakfast and stop using cheap eggs and bacon. Maybe better selection of yougurts
Comment from Hotel Management
18 Sep 2024 by xd, Hotel Management
We appreciate your business and thank you for taking time to respond to the survey. Our breakfast selections are based on the Hilton approved /required menu and supplier. We are sorry you were disappointed. Again, thank you for your business and feedback.
by A verified traveler
Posted 16 Sep 2024
Very good value.
Comment from Hotel Management
18 Sep 2024 by r, Hotel Management
We appreciate your business and thank you for taking time to respond to the survey. We are happy to see you enjoyed your recent stay with us. We hope you will keep us in mind the next time your travels bring you to the Naples area.
by A verified traveler
Posted 9 Sep 2024
Amazing, breakfast was great
Comment from Hotel Management
11 Sep 2024 by xd, Hotel Management
We appreciate your business and thank you for taking time to respond to the survey. We are happy to hear that you enjoyed your stay with us recently. We hope you will keep us in mind the next time your travels bring you to the Naples area.
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
11 Sep 2024 by r, Hotel Management
We appreciate your business and thank you for taking time to respond to the survey. We are happy to hear that you enjoyed your stay with us recently. We hope you will keep us in mind the next time your travels bring you to the Naples area.
by A verified traveler
Posted 4 Sep 2024
Really good
Comment from Hotel Management
4 Sep 2024 by Oz, Hotel Management
Thank you for your positive comments. We greatly appreciate your business.Kind regards
by A verified traveler
Posted 2 Sep 2024
It’s our second time in this hotel and always it’s amazing and confortable
Comment from Hotel Management
4 Sep 2024 by xd, Hotel Management
We appreciate your business and thank you for taking time to respond to the survey. We are happy to see you enjoyed your recent stay. We hope you will keep us in mind the next time your travels bring you to the Naples area.
