Ratings based on 406 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
by A verified traveler from Chicago
Posted 10 Nov 2024
Check in was easy, front desk was super helpful w recommendations for nearby restaurants. Breakfast was great! Plenty of parking in the lot, we also could park in the garage. There was a gym which was great. And close to plenty of restaurants and shops. Drivable to scenic parts of UP. Definitely recommend.
Comment from Hotel Management
16 Nov 2024 by Guest Relations Manager, Hotel Management
Dear Leanne, Thank you for a wonderful review, & we are so glad to hear you had an enjoyable stay with us! We hope to see you again in the future! :-)
by A verified traveler
Posted 27 Oct 2024
Beds were super comfortable. Staff all very friendly. Thanks
Comment from Hotel Management
30 Oct 2024 by Guest Relations Manager, Hotel Management
Dear Alexandra,Thank you for a wonderful review, & we are so glad you had an enjoyable stay with us! :-) Hope to see you again in the future! Have a wonderful rest of your week!
by A verified traveler
Posted 28 Sep 2024
Clean rooms, great staff, nice surroundings
Comment from Hotel Management
29 Sep 2024 by Guest Relations Manager, Hotel Management
Dear Gary, We are so glad to hear you had a welcoming, relaxing, & enjoyable stay with us at the Staybridge!We hope you can come again in the future! :-)Have a wonderful week.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Guest Relations Manager, Hotel Management
Dear Brittani, Thank you for a great review, & that you had an enjoyable stay with us! Hope to see you again in the future!Have a wonderful day! :-)
by A verified traveler
Posted 7 Sep 2024
Beautiful ptoperty. Very comfortable
Comment from Hotel Management
7 Sep 2024 by Lance, Hotel Management
Thank you Susan! We hope to see you again soon!Lance MargrifGeneral Manager
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
1 Sep 2024 by Guest Relations Manager, Hotel Management
Dear Sara,We can see you left our hotel feeling unsatisfied but your the survey score, but no comment on why. If you like to reach out to us and let us know, it would be very helpful to our staff. Thank you for your service at the Staybridge, & we hope we can better serve you again in the future.
by A verified traveler
Posted 21 Aug 2024
The staff was incredible, it was very clean, safe, and customer oriented
Comment from Hotel Management
24 Aug 2024 by Becky, Hotel Management
Dear Carl,Thank you for taking the time to tell us about your experience at Staybridge Suites in Marquette.We appreciate your lovely review, and so glad to hear our staff, & the hotel held up our standards for you as our guest! :-) Again, thank you for choosing Staybridge Suites, and hope to see you again in the future! Sincerely,Rebecca WGuest Relations
by A verified traveler
Posted 8 Jul 2024 on Hotels
Comment from Hotel Management
9 Jul 2024 by Kate Guest Relations Manager, Hotel Management
Dear Beverly,Thank you for taking the time to tell us about your experience at Staybridge Suites in Marquette.Please know that your feedback is extremely valuable to us, & appreciate your 5 star review. We are glad to know your stay was enjoyable, & hope to see you again in the future! Again, thank you for choosing Staybridge Suites. Have an enjoyable summer season!
by A verified traveler
No sound proofing between floors
Posted 7 Jul 2024 on HotelsReasonably nice appearance. Breakfast service was mediocre at best. Our stay was ruined by the people in the room above us who continually stomped around their room into the early hours of the morning. Even a complaint to the front desk did not resolve the issue. Given the lack of sound proofing between floors, lighter sleepers should stay away or beg to be placed on the fourth floor. There is also only one small, slow elevator for the whole hotel so those with limited mobility will want to request the first floor.
Comment from Hotel Management
8 Jul 2024 by Kate Guest Relations Manager, Hotel Management
Dear John,Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites in Marquette.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We also put a note in your profile to try and keep you up on our highest floor for any future stays! :0)I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
