Ratings based on 456 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Maria Krisnasari, Hotel Management
Hi Ilangoh,Thank you for your rating. We are glad to know you enjoyed your stay at Four Points Jakarta. We hope to welcome you back soon. Have a great day!Warmest Regards,Maria Krisnasari - Cluster Digital Marketing Manager
by A verified traveler from Emerald
Posted 13 Aug 2024
Staff very helpful. Always stay here as they organise car and driver for business meetings
Comment from Hotel Management
13 Aug 2024 by Maria Krisnasari - Cluster Digital Marketing Mgr, Hotel Management
Hi Thomas,Thank you for sharing your experience and appreciate your positive remark to our staff. Have a great day!
by A verified traveler from Singapore
Posted 8 Aug 2024
The staff are helpful. It certainly brought back the real meaning of customer service.
Comment from Hotel Management
8 Aug 2024 by Maria Krisnasari, Hotel Management
Dear Ms/Mr Keff,Thank you for sharing your experience at Four Points Jakarta. We appreciate the acknowledgment of our staff and hope you feel our warm hospitality. We are looking forward to your next visit. Have a great day!Warmest Regards,Maria Krisnasari - Cluster Digital Marketing Manager
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Maria Krisnasari, Hotel Management
Dear Mr. Jack,Thank you for your rating. We hope you had a pleasant experience during your stay at Four Points Jakarta. Have a great day!Warmest Regards,Maria Krisnasari - Cluster Digital Marketing Manager
by A verified traveler
I love your bed!
Posted 30 Jul 2024 on HotelsAlthough I was there for 2 short days, nevertheless it has been wonderful. The check-in was seamless, the staff were friendly. Keep up the good work. It's clean and everything works well. The bedding makes you want to laze around longer cos they're sooooo comfortable. We didn't have time to check the other ameneties but hope to do so next time.
We chose this hotel for it's central location. It is close to all the big names PI, GI, Sarinah and yet without the chaotic traffic around it. Love that we can walk to these places and walk back to the hotel.
Having the train station infront of the hotel is a plus point too. Will definitely return.
Comment from Hotel Management
8 Aug 2024 by Maria Krisnasari, Hotel Management
Dear Ms. HartatiThank you for taking the time to share a positive review of your stay at Four Points Jakarta. We are so glad you can enjoy the local attractions around our hotel. We have the housekeeping staff to thank for your satisfaction with the comfortable bed and cleanliness. We are looking forward to your return to Four Points Jakarta. Warmest Regards,Maria Krisnasari - Cluster Digital Marketing Manager
by A verified traveler
Posted 9 Jul 2024
Comment from Hotel Management
8 Aug 2024 by Maria Krisnasari, Hotel Management
Dear Ms/Mr Li,Thank you for your rating. We would appreciate it if you could share more about your concern so we can ensure that our product and service are delivered per our standards. Have a great day!Warmest Regards,Maria Krisnasari - Cluster Digital Marketing Manager
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Maria Krisnasari, Hotel Management
Dear Ms/Mr Puneet,Thank you for your rating. We are glad to know you enjoyed your stay at Four Points Jakarta. We hope to welcome you back soon. Have a great day!Warmest Regards,Maria Krisnasari - Cluster Digital Marketing Manager
by A verified traveler
Posted 3 Jul 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Maria Krisnasari, Hotel Management
Dear Mr. Jonathan,Thank you for your rating. We are glad to know you enjoyed your stay at Four Points Jakarta. We hope to welcome you back soon. Have a great day!Warmest Regards,Maria Krisnasari - Cluster Digital Marketing Manager
by A verified traveler
Posted 7 Jun 2024
Good place
by A verified traveler
Posted 29 May 2024
Location and customer service
