Ratings based on 434 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
The hotel is beautiful and the staff went above and beyond to help us enjoy our stay at the hotel and in Interlaken.
by A verified traveler
Posted 5 Dec 2024
Beautiful, elegant property with exceptional staff!
Comment from Hotel Management
6 Dec 2024 by Author, Hotel Management
Dear William Sarraille,
Thank you for taking the time to complete the survey about your stay at Victoria Jungfrau Grand Hotel & Spa. We are very pleased that you enjoyed your stay and we hope to see you at Victoria Jungfrau Grand Hotel & Spa again soon!
Kind regards,
Victoria Jungfrau Grand Hotel & Spa
by A verified traveler
Posted 29 Oct 2024
Amazing, loved this hotel!
Comment from Hotel Management
30 Oct 2024 by Author, Hotel Management
Dear Marianna Orjanyan,
Thank you for taking the time to complete the survey about your stay at Victoria Jungfrau Grand Hotel & Spa. We are very pleased that you enjoyed your stay and we hope to see you at Victoria Jungfrau Grand Hotel & Spa again soon!
Kind regards,
Victoria Jungfrau Grand Hotel & Spa
by A verified traveler from tampa
Posted 24 Oct 2024
Beautiful hotel and great service
Comment from Hotel Management
28 Oct 2024 by Author, Hotel Management
Dear jeffrey poole,
Thank you for taking the time to complete the survey about your stay at Victoria Jungfrau Grand Hotel & Spa. We are very pleased that you enjoyed your stay and we hope to see you at Victoria Jungfrau Grand Hotel & Spa again soon!
Kind regards,
Victoria Jungfrau Grand Hotel & Spa
by A verified traveler
Posted 15 Oct 2024
Beautiful all around! The venue is stunning
Comment from Hotel Management
16 Oct 2024 by Author, Hotel Management
Dear Usman daud,
Thank you very much for the positive feedback. We are very pleased that you enjoyed your stay and we hope to welcome you soon again.
Kind regards,
Victoria Jungfrau Grand Hotel & Spa
by A verified traveler
Posted 11 Oct 2024
Beautiful property with excellent service and staff.
Comment from Hotel Management
14 Oct 2024 by Author, Hotel Management
Dear Ramsay Whitworth,
Thank you very much for the great review. We hope to see you at Victoria Jungfrau Grand Hotel & Spa again soon!
Kind regards,
Victoria Jungfrau Grand Hotel & Spa
by A verified traveler
Posted 8 Oct 2024
Excellent central location. Staff was very attentive and professional.
Comment from Hotel Management
11 Oct 2024 by Author, Hotel Management
Dear Ramsay Whitworth,
Thank you for taking the time to complete the survey about your stay at Victoria Jungfrau Grand Hotel & Spa. We are very pleased that you enjoyed your stay and we hope to see you at Victoria Jungfrau Grand Hotel & Spa again soon!
Kind regards,
Victoria Jungfrau Grand Hotel & Spa
by A verified traveler
Posted 4 Sep 2024
The property was absolutely stunning. It was really well done.
The issues that I ran into were that the air conditioning did not work any of the rooms we had. Either of us slept very well.
The food and the hospitality was absolutely great.
Other downside was that the main pool was closed and so we couldn't use any of the facilities. I wish we knew some of this before we booked but either way it was the nicest place in town.
Comment from Hotel Management
9 Sep 2024 by Author, Hotel Management
Dear William Thompson,
Thank you for taking the time to complete the survey about your stay at Victoria Jungfrau Grand Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.
We hope to see you at Victoria Jungfrau Grand Hotel & Spa again soon!
Kind regards,
Victoria Jungfrau Grand Hotel & Spa
by A verified traveler
Posted 13 Aug 2024
In the heart of interlaken, with the best view of the snow mountain top from the dining hall. Very comprehensive spa facility with a Roman style open pool facing the Mountain View. The stay experience is unique and memorable. Room is spacious and comfortable. Impeccable service from everyone in the hotel. Highly recommend for anyone who would visit the area.
Comment from Hotel Management
22 Aug 2024 by Author, Hotel Management
Dear Runxiang Lu,
Thank you for taking the time to complete the survey about your stay at Victoria Jungfrau Grand Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Victoria Jungfrau Grand Hotel & Spa again soon!
Kind regards,
Victoria Jungfrau Grand Hotel & Spa
by A verified traveler
Posted 8 Aug 2024 on Hotels
