Ratings based on 3 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Chicago, IL
Posted 23 Jul 2018
I filtered by AC units on Expedia a d this property came up. It was disappointing that during these very hot days, there was no AC. The place felt dirty and no extra sheets or pillows provided. There was only a fitted sheet on beds with a comforter - no flat sheets and not sure how often the comforter/duvet covers were washed. Many of the fitted sheets had tiny holes in them. Just did not feel or look like a luxury rental, particularly since we paid close to $700 a night.
Comment from Hotel Management
8 Feb 2019 by True answer , Hotel Management
Thanks for your review. Why did you not tell us in advance about the sheet?! Since we asked you if everything was fine and you said perfect. Is sad that you complain on a review and not come to us with the disappointment. If you look clearly by your booking than you will see that we provide fan we don't have any AC. So It not our mistake. Please check next time clearly and if you have any issues go directly to your host they can help you out.
Recommended
for Getaway With Friendsby A verified traveler
Posted 20 Feb 2018 on Hotels
Nice apartment and central in Interlocken. Although it was not too far away it was a pain having to go to a separate location to check in. The check in process was disorganized and slow. Their computers were down.
Comment from Hotel Management
5 Aug 2018 by Answer , Hotel Management
Thanks for review.
Recommended
for Getaway With Friendsby A verified traveler
Posted 19 Jan 2018 on Hotels
Comment from Hotel Management
12 Feb 2018 by Swiss Holidays Apartment, Hotel Management
Thanks for your positive review
