Ratings based on 535 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Feb 2024
We stayed in this property on 31st Dec & Jan 1 and were not prepared for the new year's celebration in Plaza del Carmen where this property is situated.
We did arrive a bit late and had little trouble finding the property just as it was busy plaza that night. The guest services were very kind and replied to our messages even after hours and helped us check in smoothly.
There was a concert/ new year's party in the plaza and my husband was not keeping well & decided to stay back in the room. The music was too loud and he couldn;t sleep till about 2 am. For us, who were in party mode, enjoyed the music, and learned about the custom of eating 12 grapes at 12:00am on new year!!!!
We did have a bit of trouble when we went to pick up our luggage after checking out as there were lot of people checking in. The guest services did try their best but it took longer than we had expected.
There was bus stop right across the property but due to some celebration/rally the roads were blocked and we really had to rush with our luggage as there were no taxis allowed either for few blocks to catch a bus to the bus station.
Overall, had a good time in Granada & this property made our trip memorable.
by A verified traveler
Posted 9 Jan 2024
Nice hotel clean safe and quite
by A verified traveler
Posted 28 Nov 2023
Great location and very clean. Kitchen with free snacks and coffee is a nice touch. Hotel is located near lots of restaurants and attractions.
by A verified traveler
Posted 10 Oct 2023
Amazing stay!
very clean and the location is perfect!
by A verified traveler
Posted 6 Oct 2023 on Hotels
by A verified traveler
Posted 3 Oct 2023
Excellent location.
by A verified traveler
Good stay
Posted 2 Oct 2023 on HotelsMy stay was good.
by A verified traveler
Posted 23 Sep 2023
Good central place to stay. Close by to some major attractions and to the bus stop to go to alhambra
Comment from Hotel Management
23 Sep 2023 by Valentina :), Hotel Management
Hi Barkha, thank you very much for your review. We're glad you enjoyed your stay and hope to have you back soon.Best wishes,
by A verified traveler
Posted 27 Aug 2023
It was great and suited our needs for the night.
by A verified traveler
Posted 2 Aug 2023
Close to the old - ancient area. Lots of restaurants around there