Ratings based on 457 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bangalore
Posted 17 Sep 2024
Run down, old furniture in the room
Comment from Hotel Management
18 Sep 2024 by Ruban Das, Hotel Management
Dear Guest,Thank you for choosing to stay with us and for sharing your experience. We're truly sorry for any inconvenience you faced during your visit.Your feedback has been shared with our team, and we're taking steps to ensure it doesn't happen again for you or any future guests.We'd love the chance to show you the exceptional service we're known for and regain your trust in us.Looking forward to welcoming you back soon.Best Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
by A verified traveler
Posted 23 Aug 2024
There were lot of mosquitoes inside the room and it was not a comfortable stay
Comment from Hotel Management
24 Aug 2024 by Ruban Das, Hotel Management
Dear Guest,Thank you for choosing to stay with us and for sharing your experience. We're truly sorry for any inconvenience you faced during your visit.Your feedback has been shared with our team, and we're taking steps to ensure it doesn't happen again for you or any future guests.We'd love the chance to show you the exceptional service we're known for and regain your trust in us.Looking forward to welcoming you back soon.Best Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
by A verified traveler
Posted 12 Aug 2024
Great location, easy check in process and great customer service
Comment from Hotel Management
13 Aug 2024 by Ruban Das, Hotel Management
Dear Guest,We're absolutely thrilled to receive your compliments! Bringing joy to your stay is what we strive for, and it's truly rewarding to know that our team were able to make your experience pleasant and memorable.We eagerly anticipate the chance to exceed your expectations once again on your next visit.Warm regards,Ruban Das,General Manager,Hyatt Regency Chennai.
by A verified traveler
Posted 12 Aug 2024
Nice
Comment from Hotel Management
13 Aug 2024 by Ruban Das, Hotel Management
Dear Guest,We're absolutely thrilled to receive your compliments! Bringing joy to your stay is what we strive for, and it's truly rewarding to know that our team were able to make your experience pleasant and memorable.We eagerly anticipate the chance to exceed your expectations once again on your next visit.Warm regards,Ruban Das,General Manager,Hyatt Regency Chennai.
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
5 Aug 2024 by Ruban Das, Hotel Management
Dear Guest,Thank you for choosing to stay with us and for sharing your experience. We're truly sorry for any inconvenience you faced during your visit.Your feedback has been shared with our team, and we're taking steps to ensure it doesn't happen again for you or any future guests.We'd love the chance to show you the exceptional service we're known for and regain your trust in us.Looking forward to welcoming you back soon.Best Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
by A verified traveler
Posted 28 Jun 2024
Comment from Hotel Management
1 Jul 2024 by Ruban Das, Hotel Management
Dear Guest,Thank you for choosing to stay with us and for sharing your experience. We're truly sorry for any inconvenience you faced during your visit.Your feedback has been shared with our team, and we're taking steps to ensure it doesn't happen again for you or any future guests.We'd love the chance to show you the exceptional service we're known for and regain your trust in us.Looking forward to welcoming you back soon.Best Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
by A verified traveler
Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
26 Jun 2024 by Ruban Das, Hotel Management
Dear Guest,We're absolutely thrilled to receive your compliments! Bringing joy to your stay is what we strive for, and it's truly rewarding to know that our team were able to make your experience pleasant and memorable.We eagerly anticipate the chance to exceed your expectations once again on your next visit.Warm regards,Ruban Das,General Manager,Hyatt Regency Chennai.
by A verified traveler
Posted 22 Jun 2024 on Hotels
Comment from Hotel Management
24 Jun 2024 by Ruban Das, Hotel Management
Dear Guest,We extend our sincerest gratitude for choosing to stay with us and for graciously sharing your experience on this platform. Please accept my heartfelt apologies for any inconvenience you encountered during your time with us.Your feedback has been thoroughly addressed with our entire team, and the necessary measures are being taken to ensure such incidents do not happen again, benefiting not only you but all our future guests.Once again, please accept our sincerest apologies for the issues you experienced. We humbly request the opportunity to demonstrate the exceptional service for which we are renowned and to restore your faith in our establishment.Eagerly anticipating the opportunity to welcome you back and exceed your expectations in the near future.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.
by A verified traveler
Posted 21 Jun 2024 on Hotels
Comment from Hotel Management
24 Jun 2024 by Ruban Das, Hotel Management
Dear Guest,We're absolutely thrilled to receive your compliments! Bringing joy to your stay is what we strive for, and it's truly rewarding to know that our team were able to make your experience pleasant and memorable.We eagerly anticipate the chance to exceed your expectations once again on your next visit.Warm regards,Ruban Das,General Manager,Hyatt Regency Chennai.
by A verified traveler
Posted 21 Jun 2024
Comment from Hotel Management
11 Jul 2024 by Ruban Das, Hotel Management
Dear Guest,We're absolutely thrilled to receive your compliments! Bringing joy to your stay is what we strive for, and it's truly rewarding to know that our team were able to make your experience pleasant and memorable.We eagerly anticipate the chance to exceed your expectations once again on your next visit.Warm regards,Ruban Das,General Manager,Hyatt Regency Chennai.
