Ratings based on 179 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Great staff, easy check in and great value. Only thing I can think of that could be better is to take out the speed bumps, they're hell on my motorcycle.
by A verified traveler
Posted 19 Oct 2024
by A verified traveler
Posted 12 Oct 2024
Our room smelled of wet dog and we did not stay we checked in and left for three hours and returned and couldn’t stand the smell. The property was run down and not maintained. the staff was rude and would not refund us our money either and we went down the road and stayed at holiday inn.
by A verified traveler
Posted 11 Oct 2024
by A verified traveler
Posted 18 Aug 2024
This was the worse hotel i have ever stsyed at. I booked the room for 3 night's. We only stayed 1 night. The door was broken, you could open it without using your key card, the door handle feel off on the inside of the door, basically locking us in are room. The washer and dryer do not work. The ice machine doesn't work... DONT STAY HERE.
Comment from Hotel Management
19 Aug 2024 by MGT, Hotel Management
Thank you for your review it is greatly appreciated. We are sorry you had these problems. Your original reservation with Expedia was for two days, then you extended for the third day. If you had problems, you never mentioned them. We do not have guest laundry either, Ice machine is broken but ice in lobby and sign is posted on ice machine to come in to lobby witch is open 24/7
by A verified traveler
Posted 14 Aug 2024
Roaches under the covers nd in da showers
Comment from Hotel Management
15 Aug 2024 by MGT, Hotel Management
If you would of let us know if there was a problem we could of taken care of it right then and there. We sorry you had this problem. We will try to do better.
by A verified traveler
Posted 4 Aug 2024 on Orbitz
They did not initially have our reservation, Orbitz spokw with front desk and it appears they quickly tried to ready a room, however it was not clean, tossed a cockroach off the bed, very aged and uncomfortable room. It needs major updating. My wife & I had to go to another hotel for the night. Front desk manager was however very cordial & seemed to expect these results.
Comment from Hotel Management
5 Aug 2024 by MGT, Hotel Management
Mr. William we apologize that your stay was not what you expected . We appreciate your feedback so that we may remedy these issues. We did have your reservation but as I explained to you the sign has not been changed yet and that is in the process and takeing longer then expected.
by A verified traveler
Posted 26 Jul 2024
Comment from Hotel Management
15 Aug 2024 by MGT, Hotel Management
We appreciate the good feed back.Thank You
by A verified traveler
Posted 26 Jul 2024
Mr Dennis always takes great care of us and accommodates anything we may need for our room.
Comment from Hotel Management
27 Jul 2024 by MGT, Hotel Management
Thank You for taking the time to leave such a great review.See you soon
by A verified traveler
Wreaked of wet dog.
Posted 10 Jul 2024 on HotelsFirst the hotel name doesnt match what is on the establishment. Very old and not up kept. Rooms wreaked of wet dog and urine. Im not sure what the spots on the lamp shade were, looked like blood. Pillows were flat, ac barley worked. We only stayed because we had a 5 hour window to sleep then back to work on hurricane cleanup. I would never stay here again.
Comment from Hotel Management
23 Jul 2024 by MGT, Hotel Management
Dear Guest Sorry this took so long to respond to you. Technically problems with website. The sign should of been changed a while back but sign company having problems getting what they need to change it. We are deeply sorry you were not satisfied with your stay, but your review will help us to improve what needs to improve. Thank you Mgt
